Bakery Operations Associate

About the Role

Kind Crumbs is looking for a reliable, detail-oriented person who enjoys variety and can move comfortably between office tasks, customer service, and hands-on production work. This part-time hybrid role supports both our administrative and bakery teams, helping keep daily operations running smoothly in a small, collaborative environment.

Administrative & Customer Support

• Set up new wholesale customer accounts and keep information accurate and organized
• Assist with simple website and product updates (pricing, labels, content edits)
• Help manage ingredient and supply ordering (stock checks, placing orders, tracking deliveries, maintaining COAs)
• Provide friendly customer support via phone/email and help with basic order coordination
• Keep digital documents, checklists, and SOPs organized
• Support basic marketing tasks as needed

Production Support

• Assist with light production tasks such as scooping, finishing, packaging, labeling, pulling orders, dishes and cleaning
• Help with deliveries when needed
• Support production during busy periods to ensure timelines are met

Ideal Candidate

• Extremely reliable, self-motivated, and able to work independently
• Comfortable juggling changing priorities and wearing multiple hats
• Strong communication skills — friendly and professional
• Detail-oriented with excellent follow-through
• Tech-savvy: comfortable learning Shopify and basic label software
• Able to do light physical tasks (lifting up to 30 lbs, moving boxes, etc.)
• Loves being part of a small team where everyone supports each other
• Experience in food service, bakery, or small business operations is a plus but not required

Work Schedule

• Part-time, approximately 24 hours/week
• Weekdays
• Occasional early morning or weekend shifts possible for special events and busy seasons

Job Type: Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 18 – 24 per week

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement

Work Location: In person