BALENCIAGA Retail Trainer, Americas | New York

Summary

YOUR OPPORTUNITY

Reporting directly to the Retail Training Manager, Americas, the Retail Trainer is responsible for the delivery and roll-out of trainings and continuous improvement of training programs. The main objective is to ensure that all employees are equipped with the necessary knowledge, skill sets, and standards, and are highly motivated and engaged in contributing to the achievement of business objectives and the company’s vision and values. Your mission will be to coordinate with deadlines regarding Product Launches and deployment of a training plans and tools while developing content through PowerPoint to strengthen retail product expertise.

Job Description

HOW YOU WILL CONTRIBUTE

• Work in close collaboration with the Training Manager along with Market Directors, Store Management and Training Ambassadors to identify training needs and adapt training programs in accordance with the brand values and codes of the House   

• Plan and conduct in-store coaching to retail teams in accordance with company service standard and procedures   

• Conduct training programs to create a positive driven culture in store   

• Partner alongside Training Manager to create supplemental training content to support Global Training initiatives  

• Ensure the brand image is respected; the highest level of luxury client experience is delivered and support the vision of the brand of being client centric   

• Ensure all levels in Retail and Wholesale representing the brand deliver one cohesive message   

• Manage the delivery, quality and cost of training programs including planning and coordinating the training calendar, venues and participants. Ensure the appropriate training programs are delivered in an effective and timely manner  

• Stay abreast of the new trends and tools in employee development and competitors  

• Coordinate training calendar, travel, logistics, venues and participant attendance tracking  

• Manage training administration and exercise budgetary control  

• Embody a hands on approach to training and problem solving 

WHO YOU ARE

• Bachelor’s Degree Holder in Training, Human Resources Management, Psychology or a related discipline  

• Minimum 3 years of hands-on experience in training and development and preferably have experience in retail/hospitality industry  

• In store selling experience to enhance Retail Training component 

• Minimum of 1-2 years of corporate experience 

• Possess a strong passion in fostering a learning culture and developing talents   

• Detail oriented with strong organizational skills 

• Ability to work a flexible schedule based on business needs including but not limited to travel at minimum 50% of the year and to work with limited resources  

• Proficiency in Microsoft 365 programs and comfortable navigating PC based applications

• Mature, confident, positive mindset, self-motivated and excellent people skills to work with different cultures and all levels of staff  

• A self-starter with solid organization and influencing skills able to work autonomously  
  
  

COMPENSATION

For individuals assigned and/or hired to work in New York, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  

A reasonable estimate of the current salary range is $80,000 USD to $100,000 USD.

WHY WORK WITH US?
This is an exciting opportunity to join Balenciaga’s New York team as a Retail Trainer who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

DIVERSITY COMMITMENT
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

2025-08-08

Schedule

Full time

Organization

Balenciaga America Inc.