Barista

1. Customer Service

• Greet customers warmly and take orders accurately.
• Provide menu guidance and recommend drinks based on customer preferences.
• Maintain a friendly, positive attitude during all customer interactions.

2. Beverage Preparation

• Prepare all hot and cold beverages (coffee, tea, specialty drinks) according to company recipes and standards.
• Ensure consistency in taste, temperature, and presentation.
• Maintain speed and accuracy during peak hours.

3. Coffee Quality Management

• Calibrate machines daily to ensure the best extraction and flavor.
• Grind coffee beans as required, ensuring correct dose and texture.
• Monitor freshness of beans, milk, and ingredients.

4. Equipment Handling

• Operate espresso machines, grinders, brewers, blenders, and POS systems.
• Perform routine cleaning of coffee machines and follow maintenance guidelines.
• Report any machine malfunction immediately.

5. Cleanliness & Hygiene

• Keep the bar area clean, organized, and sanitized at all times.
• Follow all hygiene, food safety, and cleanliness standards.
• Ensure proper storage of all ingredients and supplies.

6. Teamwork

• Coordinate with baristas, servers, and supervisors for smooth operations.
• Support during busy hours and assist in other tasks when needed.

7. Customer Feedback

• Handle complaints politely and escalate to supervisors if required.
• Maintain high customer satisfaction through service quality.

Job Type: Full-time