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Benefit Specialist (San Francisco, CA)
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Benefit Specialist (San Francisco, CA)
Summary – We’re looking for a Benefit Specialist to help members with their health and pension benefits. This is a great entry-level opportunity for someone who enjoys helping people, is detail-oriented, and can work in a fast-paced environment. You’ll handle member enrollment, answer questions, and make sure records are accurate. Spanish fluency is required.
Key Responsibilities include but not limited to
- Help members enroll in health and pension benefits and keep their information up to date.
- Review forms and request missing details when needed.
- Enter member and dependent information into our systems.
- Send out enrollment materials and notices.
- Check reports and invoices for accuracy.
- Notify members about important benefit changes, like COBRA rights.
- Organize and scan documents into our system.
- Provide friendly and helpful support by phone and email.
Qualifications
- Fluent in Spanish, required
- Enjoy helping people and providing great customer service
- Organized and able to handle multiple tasks
- Comfortable using basic computer programs (Word, Excel, Outlook)
- Good at explaining information clearly
- Previous office or customer service experience is a plus
- High school diploma or equivalent; additional education or experience is a bonus
Work Schedule - Full-time. Monday – Friday, 8:00am - 4:30pm. Required in office (No at-home days).
Competitive Benefits and Compensation Package
- Vacation days earned at a rate of 1 day per each full month worked (for your first pro-rated year)
- 12 paid holidays
- 3 sick days after 90 days of employment
- Medical, dental, and vision insurance, with option for dependent coverage
- Company paid basic life, short-term disability, long-term disability and AD&D insurance
- 401k with employer match
- Tuition reimbursement program
- Career development opportunities
- Referral bonus for all successful full-time referrals
- Annual opportunities for increases
Pay - Hourly rate ranges from $31.00 - $32.00. Actual rate dependent on location, skills, education, experience and other business factors.
Our Culture
BeneSys wants to be a great service provider to the members we serve, and we recognize we can only do that if we are also a great employer with successful employees. In short, our success is driven by our employees’ successes. We want to be a place where people want to work, feel proud of what they do and feel fulfilled both professionally and personally. We want to create a place where employees can find long-term growth and potential.
Our culture focuses on three core values:
- Collaboration: working together across 31 locations to achieve the best for the company and our clients
- Dedication: striving to create an environment where all employees work toward a common goal while committing to providing the best customer service to our members and our colleagues
- Integrity: doing what we say we will do. Upholding strong ethical and moral principles
ADA & EEO
Reasonable accommodations will be made so that qualified individuals with disabilities are able to complete the application process and, if hired, fulfill the essential functions of their job.
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