Benefits Representative

JOB SUMMARY: Work directly with the Acadian Human Resources team to support the administration of the Acadian benefits program

REPORTS TO: Manager, Benefits & HRIS

EQUIPMENT: Computer, Printer, Copier, Fax, Phone

DUTIES AND RESPONSIBILITIES: This job description is not intended, nor should it be construed, to be an all-inclusive list of responsibilities, duties, skills or working conditions associated with the job. It is intended to be a general description of the essential duties and requirements common to positions of this type and may be subject to change. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Support all benefit inquiries/calls related to 401(k)/ESOP, Medical, Dental, Vision, Life, Disability, Flexible Spending Accounts, Health Savings Account, and ancillary benefits
• Assist the Human Resources team with answering calls related to general HR inquiries
• Educate employees on all company benefits during new hire orientations
• Assist with data entry to include benefits enrollments, terminations, and other employee benefit changes
• Maintain knowledge of company benefit campaigns, vendor relationships, and enrollment processes to include new hire enrollment and open enrollment
• Maintain employee benefit premium billing and reconciliation due to employees missing
  paychecks
• Process the payment of biweekly and/or monthly employer benefit invoices
• Support the 401(k)/ESOP programs related to enrollment, withdrawal requests, loan
  applications and distributions along with communicating with attorneys and auditors as
  needed
• Perform general administrative work such as scanning, filing, copying, mailing, etc.
• Other duties as assigned

REQUIREMENTS:

• High School degree or equivalent
• Minimum of two (2) years of Benefits Administration experience and/or Human Resources experience preferred
• Maintain social, ethical and organizational norms.
• Maintain good personal motivation; develop a sense of ownership of job tasks and results
• Must have a sense of urgency for all work performed.
• Ability to work under the pressure of meeting strict deadlines.
• Excellent interpersonal and communication skills.
• Composition skills (letter writing, memorandums, documents); phone etiquette, experience w/Microsoft Suite and Google Suite products, public speaking experience, good organizational skills, previous customer service experience preferred, and basic math skills.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.