Bilingual Human Resources Assistant (Baltimore, MD)

Description

Key Responsibilities

• Provide current and prospective employees with information regarding company policies, job duties, working conditions, wages, promotion opportunities, and employee benefits.
• Serve as a liaison between employees and management by answering questions, interpreting HR policies, assisting with contract administration, and helping resolve work-related concerns.
• Maintain accurate and confidential employee records; compile reports and metrics related to hires, transfers, performance reviews, attendance, and other personnel data.
• Assist in the development, implementation, and communication of HR policies and procedures.
• Support recruitment efforts, including posting positions, scheduling interviews, screening candidates, and coordinating onboarding and orientation activities.
• Demonstrate excellent customer service in all interactions with employees, applicants, managers, and external partners.
• Utilize MS Word, Excel, and PowerPoint at an intermediate level to prepare reports, documents, and presentations.
• Experience with Paycom is a plus!
• Perform other related HR duties as assigned to support departmental goals.

Skills, Knowledge and Expertise

• Minimum of 3 years of related HR experience.
• Bilingual in Spanish is required.
• Strong decision-making skills with the ability to provide guidance in a fast-paced and evolving environment.
• Excellent customer service skill set with a positive attitude.
• Effective and persuasive communication skills, both verbal and written.
• Highly organized, with strong time management, multi-tasking, and project management abilities.
• Self-starter who works independently while delivering exceptional customer service and high-quality results.
• Demonstrated ability to anticipate issues and proactively resolve them through creative thinking and collaboration.
• Proficiency in MS Word, Excel, and PowerPoint (intermediate level).
• Must successfully pass a post-offer, pre-employment drug screening and background check.

About Anne Arundel Workforce Development Corporation (AAWDC)