Job Overview
We are seeking a motivated and dynamic Bilingual Sales Associate to join our team. This role is essential in providing exceptional customer service while driving sales in our retail environment. The ideal candidate will be fluent in both English and another language, allowing them to effectively communicate with a diverse customer base. As a Bilingual Sales Associate, you will play a key role in enhancing the shopping experience, showcasing products, and ensuring that customers leave satisfied.
Responsibilities
- Engage with customers to provide outstanding service and support during their shopping experience.
- Conduct product demonstrations to showcase features and benefits effectively.
- Utilize POS systems for processing transactions accurately and efficiently.
- Assist with merchandising and stocking shelves to maintain an organized store appearance.
- Implement upselling techniques to maximize sales opportunities.
- Handle cash transactions and ensure accurate cash handling procedures are followed.
- Maintain knowledge of current promotions, products, and services to assist customers effectively.
- Supervise junior staff members when required, providing guidance and support as needed.
- Uphold high standards of phone etiquette when communicating with customers over the phone.
Skills
- Bilingual proficiency (English plus another language) is essential for effective communication with customers.
- Strong customer service skills with a focus on creating a positive shopping experience.
- Experience in retail sales, including cashiering and cash handling responsibilities.
- Basic math skills for accurate transaction processing and retail math applications.
- Excellent communication skills to interact effectively with customers and team members.
- Familiarity with merchandising techniques to enhance product visibility and appeal.
- Previous experience in supervising staff is a plus but not mandatory.
- Ability to work in a fast-paced grocery store environment while maintaining attention to detail. Join us as we strive to create an inviting atmosphere for our customers while achieving our sales goals together!
Job Types: Full-time, Part-time
Base Pay: $16.50 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person