Bilingual Scheduling & Dispatching Manager (Must speak Spanish)

DMV Restorations, Inc. is looking for a responsible Scheduling & Dispatching Manager to oversee and coordinate the company’s logistics, ensures timely and efficient delivery of the company’s services, along with managing the department staff and resources. This successful candidate must always be agile and dynamic in order to address a constantly changing environment.

Key Job responsibilities include but not limited to:

• Oversee the creation of efficient schedules and dispatch operations;
• Monitor operations with scheduling software;
• Oversee the department staff and resource management;
• Resolve logistical issues such as emergency services, scheduling/dispatch resolution; service challenges, etc.;
• Implement and refine dispatching strategies that enhance client experience and operational efficiency;
• Foster a culture of accountability, teamwork, and continuous improvement;
• Assist and stand-in for the department staff regarding client communication and work orders;
• Engage in daily Sales outreach to new and current clients;

Requirements:

• Minimum of 5 years managing a Scheduling/Dispatching department;
• Minimum of 5 years Scheduling and Dispatching experience in the trade industry (i.e. HVAC, Electrical, Plumbing, General Contractor Services);
• CRM software experience is required;
• Sales/Service experience is required;
• Working knowledge of office equipment (copier/printer, computer, etc.);
• Proficiency in MS Office (MS Excel in particular);
• Ability to prioritize work;
• Excellent written and verbal communication skills;
• Ability to handle multiple tasks simultaneously;
• Excellent mathematical reasoning skills related to this industry (basic arithmetic, calculating measurements, estimating materials, etc.);
• Must be bilingual (English and Spanish)!

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off
• Paid Holidays

Pay Rate:

Hourly Rate: $25.00 - $27.00

Schedule:

• 8-hour shift (8 AM to 5 PM), Monday - Friday with occasional Saturday work required
• Onsite at Manassas, VA office location (This position is not remote.)

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of Scheduling and Dispatching experience do you have?
• How many years of supervisory experience do you have?
• How many years of experience do you have in this trade industry?
• How many years of Sales/Service experience do you have?

Language:

• Bilingual English/Spanish (Required)

Ability to Commute:

• Manassas, VA 20109 (Required)

Ability to Relocate:

• Manassas, VA 20109: Relocate before starting work (Required)

Work Location: In person