BPM- Application Support specialist

Overview

Join to apply for the BPM- Application Support specialist role at Dicetek LLC.

Responsibilities

• Experience in process modelling and development/implementation using IBM BPM BAW; knowledge of AES.
• Hands-on IT production support and familiarity with ITIL IT Operations framework for incident, problem and change management.
• Proficient in application support and providing solutions to meet requirements and design Proof of Concept (POC); experience in defining best practices and implementing through the development stages.
• Experience in integrating IBM BPM with databases, web services, LDAP, SMTP and other integration services; database integration; service integration.
• Experience in installation and troubleshooting IBM BPM application; hands-on with IBM WODM and IBM FileNet.
• Experience in integration with external systems like CRM and core banking systems involving middleware for secure transactions (e.g., Open APIs, Microservices, FINACLE, TIBCO).
• Ability to manage complete BPM application involving process flows, handling change requests and supporting critical issues in production IBM BPM environment.
• Experience performing DR/PR drills and OS patching on BPM infrastructure servers; process modelling and development/implementation using IBM BPM.
• Performs optimization and automation activities to support the implementation of a product/application.
• Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency.

Qualifications

• Experience: 5 Years
• Certifications: IBM BPM Certified, ITIL Certification
• Skills: Java, J-Scripting, AJAX, UNIX Knowledge, BPM Workflow, CSS, XML, HTML, Oracle SQL