Broadcast IT Supervisor

Key Responsibilities

1. IT & Broadcast Systems Management

• Maintain and support broadcast technology including automation systems, newsroom computer systems (NRCS), asset management systems, routing/switching, and playback servers.
• Oversee core IT infrastructure: servers, networks, storage, virtualization environments, cloud services, and workstations.
• Monitor system performance and resolve issues impacting production or transmission.
• Manage backup, recovery, and redundancy strategies for broadcast and IT systems.

2. Team Leadership & Workflow Coordination

• Supervise IT/broadcast support staff, schedule coverage, and assign daily tasks.
• Provide mentoring, performance feedback, and technical guidance.
• Coordinate cross-departmentally with engineering, news, production, and corporate IT teams.
• Establish and enforce standard operating procedures (SOPs) and best practices.

3. Troubleshooting & Operational Support

• Lead frontline support for on-air and digital platform outages, escalating to engineering as needed.
• Diagnose hardware, software, and network issues under time-critical conditions.
• Support studio, control room, and remote production workflows.
• Maintain technical documentation, system diagrams, and inventory.

4. Project Planning & Implementation

• Assist with system upgrades, equipment installations, and new technology deployments.
• Manage vendor relationships and service contracts.
• Participate in planning for new studios, workflow redesigns, and IT/broadcast modernization initiatives.
• Ensure alignment with corporate security, compliance, and technology standards.

5. Cybersecurity & Compliance

• Implement IT security policies, patching, and access control.
• Monitor for vulnerabilities and maintain compliance with FCC, corporate, and industry regulations.
• Ensure safe operation of broadcast systems within the corporate network environment.

Skills & Qualifications Required

• Strong understanding of broadcast systems (e.g., Grass Valley, ENPS, Ross, Evertz, Imagine/Florical, Adobe, Avid, etc.).
• Solid IT background: Windows/Linux administration, networking (TCP/IP, VLANs, firewalls), virtualization (VMware/Hyper-V), cloud platforms.
• Experience in fast-paced live production environments.
• Excellent troubleshooting skills and ability to work under pressure.
• Strong leadership, communication, and organizational abilities.
• Must maintain a valid license and acceptable driving record.

Preferred

• Experience with RF, transmission, and studio engineering workflows.
• Certification(s): CompTIA Network+/Security+, Cisco CCNA, AWS, Microsoft, SBE certifications.
• Familiarity with remote/field production and IP-based control systems.

Education & Experience

• 's degree in IT, Engineering, Broadcast Technology, or related field (or equivalent experience).
• 3–5 years of IT or broadcast engineering experience.

Working Conditions

• On-call rotation for emergency support.
• Occasional nights, weekends, or holidays during major events or outages.
• Ability to lift equipment (up to 40–50 lbs) and work in technical areas such as racks, transmitter sites, and studios.