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We are searching for a smart, dynamic personality who who can coordinate with various teams and people to achieve a goal.
The purpose of this role is to act as a liaison between the business and technical development teams to ensure business requirements are understood and translated into system and process functionality. The Business Analyst will work with stakeholders from all business units and related third parties to gather and record user requirements for new and existing technology initiatives, as well as changes to processes and systems.
They will closely work with the project team to ensure user requirements are understood before and during the development phase. The postition holder will be responsible for engaging with project managers, system owners and business users to ensure processes are defined and documented. Where appropriate these documented processes will be used by the development team to build and deliver solutions so the business analyst will have the ability to turn business requirements into technical processes. Functionality and process testing may be required in this role, with the business analyst responsible for compiling test scripts and conducting testing where appropriate. The business analyst will work with the head of departments to ensure the project teams are supported and the requirements of business users are represented.
Responsibilities
- The main tasks for a business analyst will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing.
- To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
- Work with stakeholders across the business to ensure that user stories are clearly defined, delivered and approved for deployment.
- Translate business requirements into detailed system requirements and technical design specifications.
- Investigate, model, define and document required business processes.
- Carry out requirements analysis for change requests including requirements gathering to understand project objectives and scope.
- To work with other business analysts and members of technical team to develop realistic solutions to business requirements, taking into account budgets, timescales and costs.
- Perform research and analysis in support of operations.
- Assist in resolving business issues using systems and data.
- Estimate the costs and benefits of multiple actions and/or solutions and provide recommendations.
- Participate in sprint planning where applicable.
Qualification & Skills
Mandatory
- Bachelor’s/Master’s degree in Computer Science (or equivalent experience).
- Minimum 1 year of experience as BA in IT sector.
- Excellent communication and interpersonal skills – able to liaise with staff at all levels in the organization.
- Enthusiastic and motivated personality.
- Strong analytical and problem solving skills, with keen attention to detail.
- Strong customer service orientation.
- Ability to work on own initiative within agreed boundaries.
- Ability to work under pressure and manage conflicting priorities.
- Be flexible and adaptable, able to work on multiple projects at any one time.
Good to Have
- Proven analytical, mathematical, communication, and creative problem-solving skills.
- Ability to deal with varied and difficult personalities while maintaining an even temperament.
- Experience using agile project management tools and working within Scrum or other agile teams.
- Ability to effectively prioritize and execute tasks while under pressure.
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