Business Analyst OR Subject Matter Expert (SME)

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
1 – 3+ years experience as a Business Analyst (Healthcare / EHR / Medical BPO domain preferred).

Technical/Functional Skills

Strong understanding of system/Application, workflow, or BPO-related systems (preferred).
Ability to create BRDs, FRDs, wireframes, flowcharts, and user stories.
Hands-on experience with tools such as Jira, Trello, Miro, Figma, or similar.
Ability to understand technical concepts and communicate them in simple language
Excellent communication and interpersonal abilities.

Females are highly encouraged to apply

Product Demonstrations & Client Communication

Deliver clear and confident product demonstrations for EHR and related systems.
Understand client pain points and translate them into actionable enhancements.

Cross-Functional Collaboration

Coordinate closely with development, QA, UI/UX, and PMO teams to ensure accurate understanding of requirements.
Participate in daily scrums and sprint planning sessions.

Job Type: Full-time

Work Location: In person