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Business Analyst - Virtual Clinical Care Landscape
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At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
NTT DATA is hiring a x to work remote for our valued end client.
NOTE: This is a US based, W-2 project. All candidates will be paid through NTT DATA only.
Job Summary:
The Business Systems Analyst will support the Virtual Care Portfolio team by analyzing user requirements, improving existing systems, and facilitating data-driven decision-making. This role requires strong business acumen, excellent communication skills, and the ability to work independently. The analyst will collaborate with executives, clinical stakeholders, and the portfolio owners to complete scoping documents, manage strategic program roadmaps, support governance groups, and create/maintain dashboards using Smartsheet and Google Sheets.
Key Responsibilities:
The Business Systems Analyst will support the Virtual Care Portfolio team by analyzing user requirements, improving existing systems, and facilitating data-driven decision-making. This role requires strong business acumen, excellent communication skills, and the ability to work independently. The analyst will collaborate with executives, clinical stakeholders, and the portfolio owners to complete scoping documents, manage strategic program roadmaps, support governance groups, and create/maintain dashboards using Smartsheet and Google Sheets.
Key Responsibilities:
- Gather and document business requirements from stakeholders and domain owners.
- Complete and maintain initial scoping artifacts and ballpark estimates in collaboration with business sponsors.
- Enter, update and/or manage idea records and promote qualified ideas through the demand lifecycle
- Monitor project tracking boards to ensure timely progression through project phases, assisting with any challenges
- Extract data from ServiceNow and maintain reporting dashboards and strategic portfolio roadmaps in Smartsheet and Google Sheets
- Create and manage Smartsheet dashboards and reports using formulas and visual tools
- Coordinate with the Strategic Realization Office and other departments to ensure alignment and progress
- Work independently to meet deliverables and escalate issues appropriately
- Supports governance structure with materials needed for monthly and quarterly meetings, tracking and reporting program progress, managing intake and prioritization views for stakeholder presentation, ensuring follow up items are assigned and completed
- In collaboration with portfolio and application owners, serve as a primary point of communication, providing regular updates and reports to stakeholders, executives, and senior leadership.
- Bachelor’s degree is required
- 5+ years of experience in clinical systems analysis or a related focused role (e.g., data analyst, project coordinator with technical skills)
- Strong verbal and written communication skills including executive level communication
- Proven ability to work independently and meet deadlines without close supervision
- Proficiency in Google Suite, including Sheets (advanced formulas VLOOKUP, COUNTIFS, SUMIFS), Google Forms, Google Docs, Google Slides, Google Sites
- Experience with Smartsheet (Grid, Timeline, Dashboard) and creating reports using formulas (a plus)
- Experience with Service Now and ability to extract and manage data from ServiceNow
- Basic understanding of healthcare application concepts is required
- Experience in project coordination or stakeholder engagement is required
- Virtual Care experience (a plus)
- Project Management Professional certification (a plus)
- Strong initiative and ability to “hit the ground running”
- Excellent organizational and time management skills
- Comfortable working in a fast-paced, deadline-driven environment
- Collaborative mindset with a proactive approach to problem-solving
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here.
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