Business Applications Analyst

How you'll add value:

• Ongoing collaboration with each GTM team to understand where their workflows contribute to the customer journey to assist in fully maximizing their ability to execute these workflows effectively
• Identify and improve inefficiencies in the Salesforce UI/UX by leveraging the full range of Salesforce feature functionality to surface the right data at the right time, increasing user adoption
• Support RevOps by managing standard data normalization and duplicate data prevention in Salesforce
• Execute on field structure redefinition to standardize help text, descriptions, data types, and other attributes to ensure scalable object modeling and metadata framework is maintained
• Support the automation of data integration from GTM tools such as Gong, Zoominfo, Clay
• Collaborate with Customer Success to identify and improve the team’s ability to work quickly and efficiently through high impact processes
• Create detailed process flow diagrams, data process documentation, and configuration specifications for UI/UX.
• Manage stakeholder expectations and communicate timelines, risks, and dependencies clearly.
• Facilitate user acceptance testing and coordinate feedback incorporation into final deliverables.
• Present stakeholders with documentation to include content to enable them to train users on new solutions being delivered.
• Other duties as assigned.

What you'll need to be successful in this role:

• 3-5 years of experience on the Salesforce platform.
• Strong understanding of Salesforce platform capabilities
• Proficiency in Sales cloud data models, object and field best practices, and integrations required
• Experience with configuring the Salesforce user interface and user experience
• Excellent communication and presentation skills with ability to work effectively with technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities with attention to detail.
• Experience with Agile/Scrum methodologies and project management principles.
• Salesforce Administrator and App Builder strongly preferred.
• Experience with third-party application configuration a plus.

R365 Team Member Benefits & Compensation

• This position has a salary range of $96,160 - $144,240 per year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives

• #BI-Remote