Business Development Executive

Job Responsibilities:

• Identify and approach high-potential restaurants, cloud kitchens, and F&B brands for partnership opportunities.
• Present the company s value proposition effectively to restaurant owners, emphasizing business growth potential.
• Lead the end-to-end onboarding process, including contract negotiation, documentation, aggregator registration, and POS/menu integration.

Market Mapping & Pipeline Building

• Develop and maintain a strong pipeline of potential restaurant partners categorized by cuisine, location, and delivery capacity.
• Conduct market research and competitive analysis to identify gaps in cuisine or locality coverage and onboard relevant partners.

Commercial Negotiations

• Define and negotiate commercial terms, including commission structures, onboarding fees, and performance incentives.
• Coordinate with internal teams to ensure partnership terms align with company financial and operational objectives.

Menu & Aggregator Readiness

• Work with restaurant partners to optimize delivery menus for pricing, packaging, and availability.
• Ensure menu readiness for aggregator platforms with accurate images, item descriptions, and promotional content.

Brand Growth & Retention

• Monitor early partner performance and provide guidance to enhance order volume and customer satisfaction.
• Educate partners on available marketing tools, promotional campaigns, and analytics dashboards to maximize growth potential.

Restaurant Relationship Management

• Act as the main point of contact for newly onboarded restaurants during their initial phase.
• Resolve onboarding challenges, escalate setup delays, and ensure seamless partner activation.

Cross-Functional Collaboration

• Work closely with internal departments such as operations, finance, technology, marketing, and legal to ensure efficient onboarding and partner support.
• Share partner insights and market feedback to drive process improvements and strategic initiatives.

Tracking & Reporting

• Maintain updated CRM records on outreach progress, onboarding stages, and commercial agreements.
• Generate weekly reports on partner acquisition status and project milestones.

Growth Projects & Strategic Initiatives

• Support special initiatives like virtual brand onboarding, new city launches, and delivery-only partnerships.
• Explore business opportunities in adjacent sectors such as groceries, bakeries, or packaged food.

Job Requirements:

• Minimum 2 years of experience in sales or business development, preferably in the food delivery or F&B sector.
• Valid driving license and willingness to conduct outdoor client meetings.
• Excellent communication skills.
• Strong understanding of the business development and client acquisition process.
• Proficiency in MS Office and CRM tools.
• Self-motivated, target-oriented, and able to work independently.