Business Development & Laboratory Operations Manager

Key Responsibilities

Business Development

• Identify, develop, and manage new business opportunities across construction, oil & gas, infrastructure, and industrial sectors.
• Build and sustain strong relationships with existing and potential clients to ensure long-term partnerships.
• Prepare and present proposals, quotations, and tenders; lead contract and pricing negotiations.
• Analyze market trends, competitor activities, and customer requirements to shape strategic sales plans.
• Meet and exceed sales, revenue, and profitability targets established by management.

Laboratory Operations

• Oversee daily laboratory operations to ensure accurate, timely, and high-quality testing services.
• Collaborate with technical and quality teams to maintain full compliance with ISO/IEC 17025 and other relevant standards.
• Ensure proper equipment calibration, maintenance, and optimal resource utilization.
• Supervise laboratory personnel, fostering a culture of safety, quality, and accountability.
• Implement continuous improvement initiatives to enhance workflow efficiency, turnaround time, and client satisfaction.

Leadership & Coordination

• Act as a key link between management and technical teams to align operational goals with business strategy.
• Prepare and present regular operational, performance, and financial reports to senior management.
• Drive initiatives for cost optimization, productivity improvement, and process excellence.
• Lead, mentor, and evaluate team members to support professional growth and high performance.

Qualifications & Skills

• Bachelor’s degree in Engineering, Science, Business Administration, or a related field (Master’s preferred).
• 5–8 years of experience [ minimum 2 years in UAE] in laboratory, testing, or construction services environments, with a strong background in business development and operations management.
• In-depth knowledge of ISO/IEC 17025 standards, quality systems, and laboratory processes.
• Demonstrated success in sales, client acquisition, and key account management.
• Exceptional communication, negotiation, and leadership skills.
• Proficiency in MS Office; experience with ERP and LIMS systems preferred.

Job Type: Full-time

Experience:

• UAE: 2 years (Preferred)