Business Development Manager

Role Overview

The Business Development Manager plays a key role in expanding the organization’s presence and driving sustainable growth across regions. This role combines strategic planning, operational oversight, relationship management, and on-ground execution. You will identify new opportunities, strengthen partnerships, enhance the performance of existing centers, and ensure that customer experience and operational standards remain best-in-class.

Key Responsibilities

Market Expansion

• Identify and evaluate new business opportunities, including potential locations, partnerships, and service lines
• Conduct market research, competitive analysis, and feasibility assessments for expansion
• Support the launch of new centers from planning to execution, ensuring alignment with business goals

Partnerships & Network Building

• Build and maintain relationships with hospitals, doctors, external clinics, diagnostic partners, and referral networks
• Develop high-quality channels for patient acquisition and brand visibility
• Represent the organization at industry events, medical forums, and partnership discussions

Center performance

• Track performance metrics for existing centers, including revenue, patient flow, and operational efficiency
• Identify performance gaps and work with cross-functional teams to implement corrective actions
• Support HQ teams in meeting business targets and improving day-to-day operations
• Ensure adherence to organizational SOPs, operational policies, and clinical quality standards
• Liaise with finance, operations, clinical teams, and senior management to drive aligned decision-making

Marketing

• Coordinate with marketing teams to roll out local activation initiatives, community outreach, and digital campaigns
• Ensure consistent brand messaging, visibility, and engagement at each center
• Work closely with center teams to maintain high customer satisfaction and streamline patient journeys

We'd love to hear from you!

• 2–5 years of experience in business development, healthcare operations, or multi-site management
• Strong analytical and market research skills
• Excellent communication, stakeholder management, and negotiation abilities
• Ability to thrive in dynamic, fast-growing environments
• Strong execution mindset with the ability to manage multiple locations and priorities

It'd be nice if you had:

• Experience in fertility, diagnostics, hospitals, or other healthcare verticals
• Prior experience in setting up new centers or managing P&L
• Understanding of patient acquisition channels, or doctor engagement