Business Development Manager - Pharmacy (Memberships)

• Drive the growth of a vital national member organisation shaping community pharmacy across NSW
• Enjoy a base salary of $100,000 + super + up to $22.4K bonus + NFP salary packaging
• Flexible hybrid working, full admin support, and meaningful work in a purpose-led team
• Ideal opportunity for pharmacists or pharmacy professionals looking to transition into a strategic, relationship-driven role

About The Pharmacy Guild of Australia - NSW Branch

Established in 1928, The Pharmacy Guild of Australia is the national peak body representing community pharmacy. With a focus on advocacy, policy, business services, and workforce development, the Guild plays a vital role in supporting pharmacies to deliver high-quality healthcare to all Australians.

The NSW Branch supports over 1,900 community pharmacies, the highest of any state, and works to grow membership through engagement, education, and value-driven services.

Our work is underpinned by five core values: Respect, Integrity, Compassion & Community, Equity & Fairness, and Reliability. We foster a flexible and inclusive workplace where passionate individuals thrive. With over 85% staff satisfaction and zero resignations in eight months, we're proud of our high-retention culture.

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About the Opportunity

The Pharmacy Guild of Australia - NSW Branch is seeking a full-time Business Development Manager (internally titled Membership Sales Coordinator) to drive membership growth across NSW. Based anywhere in NSW, you'll enjoy hybrid flexibility with access to offices in Bella Vista and Sydney CBD.

This is a 12 month fixed-term contract, subject to review and potential extension. In this consultative field-based role, you'll actively engage non-member community pharmacies, communicate the Guild's value proposition, and build trusted relationships that lead to new memberships. The position involves regular travel throughout NSW and requires flexibility to meet with pharmacy owners at times that suit their business needs. You'll enjoy significant autonomy in managing your schedule, along with the independence of field-based work fully supported by a highly capable internal admin team.

Your work directly supports community pharmacies across NSW, enabling them to access essential guidance, accreditation support, workplace relations advice, and advocacy that ultimately impacts patient care in every community.

More specifically, your responsibilities include but are not limited to:

• Proactively acquiring new members and retaining existing ones through strong consultative engagement
• Building and managing trusted relationships with pharmacy owners, stakeholders, and internal teams
• Communicating with a high level of technical accuracy when engaging with pharmacists and pharmacy owners
• Promoting Guild services and membership benefits including training, business support, and advocacy
• Coordinating and attending relevant events and forums to generate new member leads
• Supporting CRM and data updates, pipeline tracking, and lead conversion
• Collaborating with senior leadership to deliver on membership growth targets and optimise sales processes

About You

To qualify, you will need demonstrated experience in business development, sales, or membership recruitment, ideally within or closely aligned to the community pharmacy sector. You'll bring a pharmacy background or deep understanding of the industry to ensure credibility when engaging prospective members.

We are particularly interested in candidates who have owned or operated a pharmacy, or are qualified pharmacists seeking a new challenge in a purpose-led, consultative role.

Additionally, the following skills and background will be highly valued:

• Ability to build rapport and trust with a technically knowledgeable audience
• Strong communication skills with a balance of warmth, humility, and precision
• Proven ability to achieve and exceed targets
• A consultative and empathetic approach to handling objections
• Adaptability and comfort operating autonomously within a supportive team environment
• Confidence to present at events and engage with pharmacy groups

Credibility is essential in this role, and your ability to engage confidently with highly knowledgeable pharmacy professionals will set you apart.

As our ideal candidate, you are articulate, humble, empathetic, and driven by outcomes. You understand how to communicate value professionally, navigate objections with care, and foster long-term member relationships. You're adaptable, self-motivated, and thrive in a flexible, collaborative environment.

About the Benefits

This role offers a competitive total remuneration package, with an overall value of approximately $130,000-$140,000, designed to support your wellbeing, professional development, and work-life balance. The Pharmacy Guild of Australia - NSW Branch provides a comprehensive suite of benefits, including:

Remuneration and Leave Entitlements

• Base salary of $100,000 per annum (negotiable beyond for an exceptional candidate)
• Employer superannuation contribution
• Bonus of up to $22,400
• Not-for-profit salary packaging through Maxxia (up to $15,900 tax-free per year)
• 17.5% leave loading
• One day of paid birthday leave (within your birthday month)
• One additional week of annual leave (pro rata) every four years

Flexible Work Arrangements

• Hybrid working model with up to 60% of work performed remotely
• Office attendance only as required (e.g. team meetings, onboarding)
• Flexibility to travel directly from home to appointments
• Support for early or late meetings with prospective members as needed

Travel Support

• Full coverage of business-related travel expenses, including:
  • Flights, accommodation, and meals
  • Kilometre reimbursement or hire car access
  • Public transport as appropriate
• Comprehensive administrative support for travel and meeting bookings

Wellbeing and Insurance

• Free access to an independent Employee Assistance Program (EAP)
• Life insurance coverage provided at no cost (Aon Group)
• Optional private health insurance coverage (via BUPA)
• Work-related travel insurance coverage (AHI)

Workplace Culture and Team Benefits

• Free on-site parking (subject to availability)
• Access to a stocked kitchen with snacks, fruit, cereal, tea and Nespresso coffee
• Quarterly team lunches and monthly staff gatherings
• Welcome hamper provided during your first week
• High-performing and experienced team with strong internal support
• Value-driven workplace
• Employee engagement rating of over 85%
• Record staff retention with no resignations in the past eight months

Learning and Development

• Paid study leave and training support available
• Structured two-month onboarding program, including mentorship and field training with experienced team members

If you're ready to bring your pharmacy background and business development expertise into a role with purpose, flexibility, and real impact, we want to hear from you. Apply now to help shape the future of community pharmacy in NSW.