Business Head - Mandap & Wedding Service...

About the job

About Matrimony.com

Matrimony.com Ltd is India's first pure play Wed-Tech Company to get listed on BSE and NSE. Its flagship brand Bharat Matrimony is the largest and the Most Trusted Matrimony Brand (as per the Brand Trust Report 2014). Over 3000 associates serve close to 6 million members.

The company provides both matchmaking and wedding related services and is also complemented by 100+ company-owned retail outlets. Its flagship matchmaking services are Bharat Matrimony, Elite Matrimony and Community Matrimony.

Jodii, a game changing vernacular matrimony service for common people was launched in 2022. With Jodii, Matrimony.com serves all facets of people on the economic spectrum – ranging from the HNI to the commoner.

With a strong leadership in matchmaking, the company has fast expanded into the $100 billion wedding services Industry; Wedding Bazaar – the Largest Wedding Services Provider and Mandap.com – the Largest Online Wedding Venues Platform.

Matrimony has also forayed into international markets with its UAE operations completing over 4 years and Bangladesh operations commencing in year 2021. The goal is to build a billion-dollar revenue company and a long-lasting institution with a legacy for the generations to come.

Role Overview

We are looking for a visionary business leader to define and drive the future of our marketplace. This role goes beyond scaling numbers—it is about shaping a high-impact platform that touches millions of lives across the country. The Business Head will craft and execute the long-term vision, drive supply and demand at scale, strengthen operations, influence product evolution, and deliver breakthrough growth with a profitable business model.

The ideal leader will thrive in an ambiguous and dynamic environment, balancing strategy with hands-on execution, and building businesses that set new benchmarks in customer experience, scale, and profitability.

Key Responsibilities

Supply Scale Up

• Design and execute a robust strategy to rapidly expand and deepen supply across India.
• Build scalable processes to ensure supply quality, consistency, and reliability.
• Partner with supply ecosystems to co-create growth opportunities and execute them at scale.

Demand Acceleration

• Lead innovative demand generation strategies to fuel adoption and engagement.
• Integrate the marketplace with the organization’s broader portfolio, unlocking cross-sell and upsell opportunities.
• Leverage partnerships and data-driven insights to accelerate demand growth.

Operations

• Architect and scale operations to ensure speed, reliability, and efficiency.
• Continuously optimize processes to enable growth while maintaining cost discipline.

Product & Innovation

• Collaborate closely with Product teams to co-own the marketplace vision and roadmap.
• Drive innovations that enhance product-market fit, powered by customer insights and market trends.

Customer Experience & Insights

• Be the champion of customer experience—designing and delivering seamless, differentiated experiences.
• Build a strong customer insights engine and use it to continuously innovate across supply, demand, and operations.

People Leadership

• Inspire, coach, and lead large national teams across supply, operations, and growth functions.
• Foster a culture of ownership, speed, and innovation.
• Build leadership depth and create a talent engine that supports scale.

Candidate Specifications

• 20+ years of experience building and scaling businesses across 0-1, 1-10, and 10-100 stages.
• Proven success in leading national-scale businesses with large sales teams.
• Track record of driving growth and profitability in Consumer Internet, telecom, Fintech, FMCG/CPG, Banking/Insurance, or other consumer-tech driven industries.
• Experience managing businesses of ₹500+ crore scale with measurable outcomes.
• 12+ years of people leadership, with demonstrated ability to build and inspire high-growth teams.
• MBA from a top-tier institution preferred

Functional Competencies

• Entrepreneurial mindset with ability to navigate ambiguity and chaos.
• Strong P&L ownership and financial acumen.
• Empathy for both supply partners and end customers.
• Strategic problem-solving coupled with operational execution.
• Product and business innovation mindset.
• Executive presence with strong communication and stakeholder management skills.