Business License Manager

GENERAL NATURE OF WORK

The purpose of this classification is to prepare and process business licenses, occupational tax certificates, and permits for the City and to supervise assigned staff for the City.

JOB RESPONSIBILITIES

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

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  Establish departmental goals, strategies and operating policies and procedures; prepare recommendations for city management’s consideration and approval.
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  Manage the Business License Office to include timely review and processing of license applications for regular and privilege license requests and permits for closed functions, temporary use, mobile vending, and special events involving alcohol. Privilege Licenses include alcohol, massage, bail bond, pawnshop, precious metal businesses, and adult entertainment.
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  Serve as subject matter expert for the City when working with new and existing business owners to explain the process and ensure the applicant has submitted an application that complies with federal, state, and local laws and regulations; work closely with the Community Development department to ensure applications meet zoning and building code requirements.
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  Set long and short-term department developmental goals and evaluate outcomes.
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  Be knowledgeable of City Code of Ordinances covering businesses, privilege licenses and excise taxes. Stay current on federal, state and local laws that affect these ordinances and present revisions as needed to the Mayor & Council for their approval; comply with City ordinances when presenting revisions regarding advertising and public hearing requirements.
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  Attend City Council meetings as a representative of the Business License Office.
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  Attend license review board hearings when a business has been cited for a violation; work closely with the City Police Department, City Clerk’s Office, City Attorney and license review board attorney when gathering and providing data for the hearing; prepare to testify at the hearing.
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  Develop internal policy and procedures to ensure the proper handling of new and existing occupational tax certificates including the auditing of businesses; research and

make recommendations of any changes needed in tax rates and fees charged by the Business License Office.

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  Supervise, direct, and evaluate assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
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  Plan and supervise daily operations and activities of the Business License Office; organize and prioritize department workload; make work assignments; monitor status of work in progress; inspect completed work; assist with complex/problem situations and provide technical expertise.
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  Oversee the posting and reconciliation of cash receipt posting by the Business License Office for the Hotel/Motel Tax Fund, Liquor by the Drink taxes, and Motor Vehicle Rental Tax.
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  Serve as liaison to county and other governmental boards and agencies; attend meetings and public hearings as needed; publishes advertisements; coordinate property postings for privilege licenses.
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  Communicate with City officials, employees, other departments, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
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  Maintains an awareness of new trends and advances in the profession; attends workshops and training sessions as appropriate.
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  Operate a personal computer, general office equipment, or other equipment as necessary to complete essential functions, including the use of word processing, spreadsheet, database, or other system software.
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  Perform other related duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

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  Ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
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  Ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
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  Ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
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  Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
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  Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
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  Ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
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  Ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

Requirements

MINIMUM QUALIFICATIONS

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  Degree in Finance, Accounting, Business Management, or related field.
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  Five (5) years of relevant experience.
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  Previous supervisory experience.

ADA Requirements: Individuals applying for the posted position must be able to perform the essential functions of the position with or without a reasonable accommodation.

Physical Requirements: This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

Benefits