Business & Operation Manager- Car Rental

We are seeking a highly experienced Business & Operations Manager to lead and grow our car rental business in Dubai. This leadership role combines strategic thinking with hands-on operational excellence. The ideal candidate will be a commercial driver, operational optimizer, and market strategist—someone who knows the UAE car rental market inside out and can elevate performance across all branches.

Key Responsibilities

• Lead day-to-day operations across the car rental network to ensure efficiency, profitability, and service excellence.
• Develop and implement business growth strategies, including partnerships, B2B agreements, and digital initiatives.
• Analyze market trends, pricing dynamics, and customer behavior to identify opportunities and competitive advantages.
• Oversee fleet utilization, procurement, and maintenance processes for optimal ROI.
• Set and monitor KPIs for revenue growth, cost efficiency, and customer satisfaction.
• Build, mentor, and manage a high-performing operations team.
• Ensure full compliance with UAE transport, RTA, and insurance regulations.
• Work closely with finance, sales, and marketing teams to drive performance and expansion.

Requirements

• Minimum 8–10 years of progressive experience in the UAE car rental industry, including at least 3 years in a senior management role.
• Proven track record in business development, operations management, and process optimization.
• Strong market knowledge of Dubai’s mobility, tourism, and corporate leasing sectors.
• Excellent leadership, negotiation, and analytical skills.
• Bachelor’s degree in Business Administration or related field (MBA preferred).
• Valid UAE driving license.

Job Type: Full-time

Pay: AED15,000.00 - AED25,000.00 per month

Education:

• Master's (Preferred)

Experience:

• Car rental business and operation management: 8 years (Required)

Language:

• Arabic (Preferred)
• English (Required)