Business Process Analyst II

Company Overview:

Work Where it Matters

Systems Intelligence, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Systems Intelligence, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, Systems Intelligence provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, Systems Intelligence delivers innovative information technology solutions that evolve and modernize IT infrastructures.

As a Systems Intelligence employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Description:

The Business Analyst II supports the FDA Records Management project by assisting in the analysis, documentation, and validation of business and functional requirements. This entry-to-mid-level role provides essential coordination between business users, records management staff, and IT developers to ensure that upgraded or new systems align with operational needs and federal records management regulations. The analyst will help document current processes, gather user feedback, and support testing and implementation activities under the guidance of senior staff.

Responsibilities:

• Assist in gathering, documenting, and managing business and functional requirements for records management and document control systems.
• Participate in stakeholder interviews and working sessions to understand user needs and system pain points.
• Help map current (“as-is”) processes and document proposed (“to-be”) workflows.
• Support development of user stories, acceptance criteria, and requirements traceability matrices (RTMs).
• Collaborate with the project team to ensure business needs are accurately reflected in system configurations and design.
• Assist in preparing business process diagrams, and other supporting documentation.
• Participate in test case development, user acceptance testing (UAT), and validation of system enhancements.
• Support records governance and compliance documentation in alignment with FDA, NARA, and federal mandates.
• Contribute to training, communications, and activities related to new or updated system features.
• Maintain organized documentation and assist with project reporting and tracking activities.

Qualifications:

• Bachelor’s degree in Information Systems, Business Administration, or related field.
• 3-5 years of experience supporting business or systems analysis, preferably within a federal or regulated environment.
• Foundational understanding of records or content management concepts.
• Strong analytical, problem-solving, and documentation skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Excellent written and verbal communication skills and attention to detail.

Desired Qualifications:

• Exposure to electronic content or records management systems (e.g., OpenText, SharePoint and Microsoft products).
• Familiarity with Agile methodologies or hybrid SDLC processes.
• Basic understanding of federal records management policies and data governance principles.

Benefits Information: Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees. Pay Range: $115,000 - $125,000.00 Job ID: 2025-20169 Work Type: Remote