Key Responsibilities:
- Develop, maintain, and manage comprehensive process documentation and flowcharts.
- Collaborate with cross-functional teams to capture process steps, dependencies, and improvements.
- Use tools such as Microsoft Visio, Lucid chart, or Zapier Canvas to visualize workflows.
- Identify inefficiencies and suggest improvements to enhance operational performance.
- Ensure all documentation is accurate, up-to-date, and easily accessible to stakeholders.
- Manage multiple documentation projects independently while meeting deadlines.
Qualifications & Requirements:
- Bachelor’s degree in Business Administration, Management, or a related field.
- Minimum 2 years of experience in process documentation, process improvement, or workflow design.
- Strong analytical thinking and problem-solving skills.
- Excellent written and verbal communication skills.
- High attention to detail and ability to work independently.
Job Type: Full-time
Work Location: In person