Business Solutions and Analytics Designer

Title: Business Solutions and Analytics Designer

State Role Title: Info Technology Specialist I

Hiring Range: $70,000 - $85,000

Pay Band: 4

Agency: Virginia Employment Commission

Location: VANSANT CCC

Agency Website: www.vec.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Business Solutions and Analytics Designer is responsible for designing, implementing, and optimizing business solutions using Microsoft SharePoint and Power Platform tools (Power BI, Power Apps, Power Automate). This role applies solution architecture, data analytics, and system design to improve workflows, reporting infrastructure, and collaboration tools that enhance organizational efficiency and decision-making.

Business Process Optimization: Automate workflows and reduce data processing time using Power Platform and SharePoint tools.

Dashboard Development: Create and integrate Power BI dashboards with 100% data accuracy and high user satisfaction.

Data Analytics: Deliver timely, actionable insights and performance reports to support CCC operations.

User Training & Support: Conduct quarterly training sessions, maintain user guides, and respond to support requests.

System Maintenance: Troubleshoot and test dashboards and tools to ensure functionality and accuracy.

Agency Engagement: Participate in innovation meetings and contribute to strategic initiatives.

Note: This position is located on-site at the Customer Contact Center in Vansant, VA and is not a remote work position.

Minimum Qualifications

• Proficiency in SharePoint and Power Platform (Power BI, Power Apps, Power Automate)
• Experience with dashboard design and data visualization
• Knowledge of JavaScript, HTML/CSS, SQL, and API integrations
• Strong analytical and problem-solving skills
• Effective communication and collaboration with diverse teams
• Experience with SharePoint and Power Platform customization and branding
  

Additional Considerations

• Experience with business process mapping and workflow automation
• Microsoft certifications (Power Platform, PowerApps, SharePoint, etc.)
• Familiarity with Agile methodologies (Scrum, Kanban, Lean)

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: VEC Shared Services Human Resources / Recruitment

Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone.

Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.