Business Support Analyst

End Date

Flexible Working Options

Job Description Summary

Job Description

Performs standard and non-routine administrative data processing tasks for leadership and gives colleagues advice on the proper performance of departmental processes.
Carries out prescribed internal client management activities and provides support to others by following existing procedures.
Reviews non-compliance issues within current compliance processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline.
Delivers support services (mostly of a routine nature) by using customer systems and protocols.
Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats.
Creates, organises and maintains files for correspondence and records.
Prepares moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports.
Develops personal capabilities using existing formal and informal training opportunities.
Uses the internal communications system to access required information for specific purposes.
Follows existing procedures and precedents in determining the correct course of action for routine functional enquiries.
Accomplishes work objectives by determining own work schedule, coordinating with support services and assigning short-term tasks to others if necessary.