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Business System Analyst- Warehouse Management Systems
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Overview:
Qualifications:
Rain Bird is an equal opportunity employer
The Business Systems Analyst is responsible for supporting the design, implementation, and ongoing management of our Supply Chain Systems, including Warehouse Management Systems (WMS – Manhattan SCALE), Enterprise Resource Planning (ERP), Transportation Management Systems (TMS), and other Distribution/Logistics applications. This role works within the Company’s Software Systems Development Life Cycle (SDLC) to ensure quality, auditability, and successful system implementations and modifications.
Responsibilities:
- Lead and prioritize the work of Business Systems Analysts to align with business needs
- Gather and document business requirements; create detailed functional specifications
- Promote process standardization and recommend cost-effective solutions across Supply Chain, Distribution, and Logistics
- Coordinate with IS and developers to design, test, and implement system solutions
- Develop and execute test plans, train users on new functionality
- Define and report key metrics and KPIs using Power BI, SQL, and other tools
- Provide subject matter expertise and operational support for ERP, WMS, and TMS systems
- Deliver training and documentation to enable effective system to use across the organization
Qualifications:
- Bachelor’s degree in business, Information Systems, Manufacturing, Logistics, or related field; or equivalent work experience
- 3+ years of business experience with proven results in process improvement
- Experience with ERP Supply Chain modules (Oracle preferred: Order Management, Inventory, WMS)
- Hands-on experience with Warehouse Management Systems (WMS), including configuration, implementation, and testing; Manhattan SCALE experience preferred
- Strong skills in requirements gathering, documentation, and business analysis
- Proficiency in reporting and data tools (Power BI, SQL, MS Excel)
- Excellent problem-solving, troubleshooting, and communication (written and verbal)
- Ability to lead and manage a small team, prioritize tasks, and drive projects
- Strong collaboration and interpersonal skills with a desire to continuously learn
DESIRED QUALIFICATIONS:
- Advanced knowledge of WMS solutions with deep experience in Manhattan SCALE
- 3+ years of ERP Supply Chain module experience beyond core functions
- 5 + years of business experience with proven results in process improvement
- Strong expertise with SQL queries, report writing, Power BI, and data analysis
- Hands-on experience implementing WMS in automated distribution environments
- Proven track record as a change agent transforming manual processes into automated solutions
- Ability to analyze operational data to identify cost reduction and efficiency opportunities
- Strong conceptual thinking, systems/process orientation, and leadership in technology-driven supply chain import
Rain Bird is an equal opportunity employer
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