Cafe Manager

About us

Novo Coffee is a pioneer of the specialty coffee industry in Denver, Co. We seek to nurture a supportive work environment with a focus on growing staff in their professional development. We value being a relationship-based coffee company: from producers and farmers, to our staff, and outward to how consumers enjoy our coffee. Coffee is great, but people are more important.

Job Overview

We are seeking a Store Manager to oversee the daily operations of a stand-alone retail location. The ideal candidate will prioritize human connection and growth, have a passion for specialty coffee, and have proven leadership skills

Key Responsibilities

● Develop and maintain a happy, motivated, and highly skilled staff. This includes hiring, firing, conducting regular store meetings/trainings, and spot checking operations to maintain excellent standards.

● Ensure the customer experience is positive, and address any negative feedback constructively and in a timely manner.

● Manage revenue, labor, COGS, and expenses efficiently. Work with management and staff to improve.

● Collaborate with other store managers to improve consistency and performance.

● Help to grow and maintain the company’s strong community presence and positive reputation in the local and national craft coffee industry.

●Develop and implement strategies to increase sales and profitability

Qualifications

● Specialty Coffee experience required.

● Prior management experience is a plus.

● A passion for serving people - both customers and staff.

● An ability to solve problems quickly and efficiently.

● A growth mindset - always looking for feedback and ways to improve.

● Very well organized and detail-oriented.

● Consistently working a varied shift load (opens, closes, weekends, etc).

● A well developed palate & strong coffee skills

● Strong ability to communicate positively and effectively to staff and customers

This position offers a competitive salary, opportunities for growth and career development, paid health insurance and 2 weeks PTO. If you have a passion for coffee and supporting others in their career path, we would love to hear from you. Please include a cover letter to share why you think you'd be a great fit for this position.

Job Type: Full-time

Pay: $52,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Application Question(s):

• Have you worked in specialty coffee before? In what role?
• What is your favorite coffee origin?

Ability to Relocate:

• Denver, CO 80218: Relocate before starting work (Required)

Work Location: In person