Call Center Agent

Desired Skills and Experience:

• Experience in a call center or similar role with sales background is a must
• Fluency in English is required. Arabic language is an advantage.
• Previous experience in a clinic, hospital , wellness center or call center is a strong advantage.
• Possess active listening and comprehension skills
• Excellent written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Ability to quickly learn and navigate internal systems
• Proficiency in Excel is an advantage
• Ability to multi-task and manage time effectively, with the ability to prioritize tasks
• Collaborative and able to work in a team
• Commitment to providing prompt and courteous service
• Friendly demeanour and proper phone etiquette with every customer.

Job Type: Full-time

Experience:

• Customer Service: 2 years (Preferred)