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Call Center Agent

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Call Center Agent – Rosmetic Medical Center

Rosmetic Clinic is a premium aesthetics clinic committed to delivering an exceptional client experience from first contact to follow-up care.

What You’ll Do:

  • Handle inbound calls to book/reschedule appointments and answer patient questions
  • Make outbound calls for reminders, follow-ups, and re-engagement
  • Promote current services and limited-time offers
  • Update CRM with client details and follow-up actions
  • Coordinate with front desk, nurses, and doctors
  • Maintain patient confidentiality and accurate call logs

What We’re Looking For:

  • Call center or customer service experience - 2 years (ideally in healthcare or aesthetics)
  • Strong spoken English
  • Friendly, empathetic, and organized

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • medical call center agent: 1 year (Preferred)

Language:

  • English (Required)

Location:

  • Dubai (Required)

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