Call Center Reception / Social Media Content Creator

About Us:
At Cookie Cutters Haircuts for Kids, we make haircuts fun! Our salons are designed with children in mind - from colorful chairs and play areas to TVs and slides - creating an environment where kids feel comfortable and excited. We believe every haircut should be a positive experience, and our team works hard to bring smiles to both kids and parents.

Responsibilities

Call Center Receptionist:

• You'll be the friendly voice that makes customer smile before they even hang up
• Assist parents and families from multiple locations with scheduling, questions, and support
• Keep communication cheerful, clear, and professional
• Help with day-to-day information prepping and database management organization
• Some weekend work is possible
• Helpful also to be able to travel to other locations if needed (gas money will be reimbursed)

Social Media Content Creator Filming Help:

• Be our digital storyteller - turning everyday salon moments into magical posts
• Dream up playful posts, memes, and reels that highlight our kid-centered world and make parents smile and kids giggle
• Have a creative eye and love to dream big
• Spot trends and turn them into family friendly content showcasing our amazing staff and clients

Qualifications

• Strong communication skills (phone + online)
• Creative eye for social media content (Instagram and Facebook)
• Familiarity with social media platforms and digital tools for content creation
• Attention to detail with strong editing skills for grammar, punctuation, style consistency, and accuracy
• Love for kids, families, and playful environments

Call Center role is Monday through Friday - AM and PM shifts available with some weekend shifts and holiday coverage as well.

Social Media Content Creator Filmer role is an optional add responsibility - but isn't required work for the Call Center.

Job Type: Part-time

Pay: From $14.50 per hour

Expected hours: 15 – 25 per week

Work Location: In person