Case Coordinator

Summary:

Case Coordinators are responsible for case management and coordination of care for clients/families in residential treatment including individual case management/family case management services to support client and family engagement in treatment, group facilitation for education and skill development in collaboration with the clinical team, and admission, aftercare/ discharge planning, and referral and external provider coordination and support.

Shift: Monday-Friday 8:00am - 4:00pm

Pay: $15/hr before shift differentials

Essential Duties and Responsibilities:

• Coordination of client engagement through appointments, aftercare plans, schedules and meetings in collaboration with treatment team.
• Coordination and communication with referral sources and outside providers through consistent, professional communication, assessment of needs, and documentation of contact at admission and for the duration of treatment.
• This may include communication or coordination for UR, legal, and employment needs for the client.
• Provides case coordination services for clients through coordinating transportation needs.
• Providing individual case coordination sessions.
• Assists in development of aftercare plan, providing referral and aftercare provider contact, addressing outside provider needs. Assists with groups to support clinical services provided, and supporting clients on a weekly basis to support engagement in the program.
• Participates in treatment team collaboration and maintains professional, collaborative communication with counselors and treatment team.
• Documentation of client, family, referral, and outside provider contacts in Carelogic in accordance with program timelines.
• Collaboration with client navigation team for client aftercare needs.
• Provides onsite support for Enhanced Outpatient Sessions (EOS) appointments between clients and Client Navigation team.
• Participate in mandatory corporate training, program training and professional development.
• Other duties as assigned

Education, Experience:

• High School Diploma or equivalent required.
• 1 year in a drug and alcohol or mental health setting preferred.
• Driver's License preferred CPR/BLS preferred.