Case filing officer and admin

Case Filing Officer – Key Responsibilities

1. Case Preparation & Documentation

· Collect, verify, and organize all required client documents before filing.

· Ensure all case files are complete, accurate, and compliant with internal and external requirements.

· Prepare and review application forms, supporting documents, and case notes before submission.

2. Data Entry & Record Management

· Maintain accurate digital and physical records of all case files.

· Update the case tracking system regularly with client and case status information.

· Ensure confidentiality and secure handling of sensitive client information.

3. Coordination & Communication

· Coordinate with clients, consultants, and external agencies for missing or updated documents.

· Communicate case progress and submission timelines to relevant team members.

· Liaise with authorities or partner offices as needed to ensure smooth processing.

4. Case Submission

· Submit completed files to the respective departments, embassies, or immigration portals.

· Follow up on submitted cases and update status reports accordingly.

· Ensure all filings meet the deadlines and procedural standards.

5. Quality Control

· Review cases for accuracy and completeness before submission.

· Report any discrepancies, errors, or missing information to management immediately.

· Maintain compliance with company policies and government regulations.

6. Reporting & Follow-up

· Prepare regular case status reports for management review.

· Track pending cases and ensure timely follow-ups.

· Maintain a filing log and archive completed cases properly.

7. Support & Teamwork

· Assist other departments (e.g., documentation, visa, or operations) when needed.

· Provide training or guidance to new staff regarding filing procedures.

· Contribute to improving case filing systems and workflow efficiency.

Job Type: Full-time

Pay: QAR2,500.00 - QAR3,000.00 per month