Case Manager

Case Manager (Personal Injury)

Location: Lewiston, ME (In-Person)
Pay: $24.00 – $27.00 per hour (based on experience)
Job Type: Full-Time
Schedule: Monday–Friday, Standard Business Hours

Top-Tier Benefits: 100% Employer-Paid Family Health Insurance & Guaranteed 401(k) Contribution

The Role

Hardy Wolf & Downing, one of Maine’s leading personal injury law firms, is hiring a Case Manager to join our team in Lewiston.

Our Case Management team is the engine that keeps cases moving. We work quickly, communicate constantly, and support one another as we turn complex files into organized, settlement-ready presentations. If you enjoy bringing order to busy workflows, being relied upon by a team, and helping clients through difficult times, you will thrive here.

What You Will Do

Medical Records & Damages

Request, organize, and audit medical records and bills to ensure the file tells the full, accurate story of the client’s injury.

Lien Resolution

Identify and track lienholders (Medicare, MaineCare, private health insurers, etc.) to ensure settlements are calculated correctly and nothing is overlooked.

Client Communication

Serve as the client’s primary point of contact during case management. Provide updates, gather wage-loss information, and escalate legal issues to the attorneys as needed.

Tech-Forward Workflow

Maintain accurate, complete documentation in Clio Manage.

What We Are Looking For

• Organization is your superpower: You manage a high volume of cases without letting details slip.
• Tech-Savvy: You learn new software quickly; experience with Clio is a major plus.
• Resilient & Empathetic: You communicate well with clients dealing with stress or uncertainty.
• Detail-Oriented: You review bills and records with a sharp, accurate eye.

Requirements

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Strong proficiency with Microsoft Office and PDF management.
• Prior experience in a law firm, medical office, or insurance environment is preferred, but we will train the right candidate with strong administrative skills.

Compensation & Benefits

We believe in taking care of the people who take care of our clients. Our benefits package is significantly above industry standards.

Compensation

• $24.00 – $27.00 per hour, based on experience.

Health Benefits

• 100% Employer-Paid health insurance premiums for the employee and their family.

Disability & Life

• 100% Employer-Paid Short-Term Disability
• 100% Employer-Paid Long-Term Disability
• 100% Employer-Paid Life Insurance

Retirement

• 401(k) with a guaranteed Safe Harbor contribution (no employee contribution required).
• Additional discretionary profit-sharing contributions.

Paid Time Off

• 11 paid holidays.
• 2–4 weeks of vacation (based on tenure) + 8 days of personal leave.
• Year-End Cash Payout for unused vacation and personal time.

How to Apply

Please submit your resume through Indeed and include a brief cover letter describing your interest in the role.

Job Type: Full-time

Pay: $24.14 - $26.07 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Health savings account
• Paid time off

Work Location: In person