Cash counter executive / Billing

Billing & Invoice Generation

• Generate patient bills for OP, IP, Procedures, Pharmacy, and Diagnostics.
• Ensure accuracy in patient details, services availed, and tariff entry.
• Print and provide final bills, estimates, and receipts to patients.
• Handle discounts only with authorized approval.

2. Cash Handling & Collections

• Collect cash, card payments, UPI, and other modes of payment.
• Maintain cash counter balance and submit collections during day-end.
• Reconcile daily transactions and ensure no mismatch in reports.

3. Patient Interaction

• Respond politely to patient billing queries.
• Guide patients regarding package tariffs, insurance coverage, and payment procedures.
• Coordinate with departments for any billing clarifications.

4. Documentation & Reporting

• Maintain proper records of bills, refunds, cancellations, and adjustments.
• Ensure all billing documents are filed as per audit guidelines.
• Prepare daily billing and cash collection reports.

5. Coordination & Support

• Coordinate with medical records, pharmacy, nursing, diagnostics, and insurance desks.
• Escalate system errors or billing issues to the admin/IT team.
• Support in audit processes and provide required billing data when asked.

6. System Knowledge

• Operate hospital billing software efficiently (OP/IP billing modules).
• Ensure real-time entry of services and avoid any backlog.

Job Type: Full-time

Pay: ₹15,000.00 per month

Work Location: In person