Chat Support Associate

Job Title: Chat Service Representative
Location: Ahmedabad, Gujarat
Type: Full Time

We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.

Role Overview

As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

• Respond to customer queries through chat, email, and other non-verbal platforms
• Understand and resolve customer issues with accuracy and empathy
• Deliver high-quality support that ensures customer satisfaction

Eligibility Criteria

• Minimum qualification is High School Diploma or equivalent
• Freshers can apply; experience of one year in customer service is preferred
• Strong written English communication skills with good grammar and spelling
• Basic computer knowledge and typing skills
• Flexible to work in rotational shifts including weekends and night shifts

Salary:

Rs. 25k- 38k Ctc per month (On the basis of Interview & Experience)

Perks and Benefits

• Provident Fund
• One way cab facility (for Night Shifts only)
• Shift allowance
• Insurance

Language Requirement
English (Proficient)

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹38,000.00 per month

Benefits:

• Provident Fund

Application Question(s):

• Rate you English Communication out of 10?
• Are you comfortable to work in rotational shifts and rotational weekends?
• Are you ready to relocate in Ahmedabad, Gujarat?

Work Location: In person