Chief Operating Officer

Company: WADIC

Job Title: Chief Operating Officer (COO)

Job Type: Full-Time

Working Hours: Night Shift - 9pm to 6am PKT

Job Location: College Road, Township, Lahore.

Reports To: CEO

About WADIC

WADIC is a leading U.S.-based software development company with strong engineering, PMO, and QA teams operating in Pakistan and the United States. For over a decade, we’ve helped global clients scale through world-class technology, process discipline, and accountability. We’re now seeking a Chief Operating Officer (COO) who can strengthen our operations, drive alignment across departments, and ensure that our teams deliver excellence at every level.Role OverviewThe COO will serve as a key member of the executive leadership team, working directly with the CEO to execute WADIC’s strategic vision. This role requires a seasoned professional with prior executive-level experience who can manage complex, multi-department operations across engineering, project management, sales, and administration. The ideal candidate is highly analytical, process-driven, and an exceptional communicator fluent in both English and Urdu.

Key Responsibilities

• Oversee daily operations across engineering, PMO, QA, HR, and administrative functions.
• Translate strategic goals into actionable operational plans with measurable outcomes.
• Establish and monitor performance KPIs for departmental leaders to ensure accountability and excellence.
• Collaborate with the CEO and executive team on company strategy, culture, and organizational development.
• Optimize workflows, improve efficiency, and ensure operational readiness across teams in Pakistan and the USA.
• Lead performance reviews for department heads and foster leadership development.
• Maintain clear, consistent communication across teams, clients, and leadership stakeholders.
• Ensure financial discipline through budget oversight and resource allocation.
• Uphold WADIC’s values of transparency, ownership, and continuous improvement.

Qualifications

• 10+ years of leadership experience, with at least 3 years in an executive-level role (COO, Director, VP, or equivalent).
• Proven success in managing multi-department operations, preferably in software development or technology services.
• Strong business acumen with experience in organizational scaling, budgeting, and process design.
• Excellent verbal and written communication skills in English and Urdu — able to communicate confidently with both U.S. and Pakistan-based stakeholders.
• Exceptional leadership and decision-making abilities with a focus on team empowerment and results.
• MBA or relevant advanced degree preferred.

What We Offer

• Competitive compensation and performance-based incentives.
• A results-oriented and collaborative executive culture.
• Opportunity to work directly with global leadership on high-impact initiatives.
• A chance to shape the next phase of growth for a fast-scaling international technology company.