CKD Service Line Leader

Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America. These are our neighbors, people who are at higher risk for disease or who have multiple, complex, chronic illnesses. Often, they deal with an unequal healthcare system and wind up seeking basic care from emergency rooms. We take these patients out of those spaces and turn them into members: people who are entitled to some of the best, most focused care this country has to offer.

We call this “care beyond medicine.” We have turned the doctor’s office into a comprehensive care center. Here, we surround our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members’ needs. We make the most important services available to our members under one roof. This includes a pharmacy, X-rays, a blood lab, nutrition services, urgent care, and much more.

We don’t stop at our four walls. We engage members in the communities where we all live to find the people who need us most. Through these community care teams, we remove the barriers to healthcare that so many people face daily. And it works.

Our unique care is guided by our core values of accountability, caring, trust, and teamwork. We call it ACT2.

Job Summary

The role of CKD Service Line Leader will collaborate closely with the Medical Directors and various care teams to provide expertise in the development and implementation of care strategies for nephrology patients. As a dyad partner with the Nephrology Medical Director, the CKD Service Line Leader will lead the design, implementation, and oversight of AbsoluteCare’s Chronic Kidney Disease care management program. This role is responsible for ensuring high-quality, evidence-based, and cost-effective care for members with CKD, with a strong emphasis on early intervention, patient education, and coordination across multidisciplinary teams. The CKD Service Line Leader will work closely with nephrologists, primary care providers, and care teams to improve outcomes and reduce the total cost of care for this vulnerable population.

This role is instrumental to our fast-growing organization’s success, and requires a person who exhibits dynamism, humility, clinical acumen, the ability to work collaboratively, and strong leadership skills.

Duties and Responsibilities

• Develop and manage a comprehensive CKD care management program aligned with value-based care principles.
• Work collaboratively with local leaders and local care teams in both the PCP Pods, Community Providers and Community Care teams as well as other services such as Pharmacy, Central Services, etc.
• Collaborate with nephrologists, primary care providers, and interdisciplinary teams to coordinate care plans for members with CKD stages 3–5.
• Monitor clinical outcomes, utilization metrics, and quality indicators to assess program effectiveness and identify areas for improvement
• Lead initiatives to reduce progression to end-stage renal disease (ESRD) and avoid unnecessary hospitalizations, including but not limited to: ED Diversion, reduction in hospital admissions, relationship building with dialysis centers to reduce missed treatments, and developing programmatic support to educate members and teammates
• Educate patients and families on CKD management, lifestyle modifications, and treatment options.
• Ensure compliance with clinical guidelines, regulatory requirements, and organizational policies and ensure there is a systematic approach to SOP and workflow creation, version control and at least annual reviews for relevancy regarding processes.
• Serve as a subject matter expert on CKD within the organization, providing training and support to clinical staff.
• Partner with analytics and population health teams to identify high-risk members and track performance metrics.
• Participate in strategic planning and budgeting for CKD-related initiatives.
• Partner with Nephrology Medical Director to directly support the CKD care management program and report up through the Market President, Market Medical Director and other local leadership roles

Minimum Qualifications

• Bachelor’s degree in Nursing, Public Health, Healthcare Administration, or a related field (Master’s preferred).
• Current RN license or equivalent clinical credential preferred
• Minimum of 5 years of experience in chronic disease management, with at least 2 years focused on nephrology or CKD.
• Demonstrated experience in program development and care coordination in a value-based care setting.
• Strong knowledge of CKD clinical guidelines, treatment pathways, and patient education strategies.
• Excellent communication, leadership, and project management skills.
• Team player who focuses on excellent member care, creative problem solving and overall local leader capable of continuous improvement
• Proficiency in using data to drive clinical decision-making and quality improvement.
• Willingness to travel regularly (up to 50%)

Working conditions

This job operates in a remote location from your home location and within a professional office environment. This role requires a dedicated, quiet workspace with the ability to adhere to HIPPA and other privacy policies. A reliable and high-speed Wi-Fi connection or home internet is required to perform the essential functions of this role. This role requires reliable transportation to commute back and forth; and routinely uses general office equipment.

Physical Requirements

• Excellent communication skills including oral, written and presentation.
• Proactive and timely recommendations and solutions for ongoing program development.
• Ability to communicate clearly and exchange accurate information constantly.
• Ability to remain stationary for long periods of time.
• Computers, keyboards, phones, and other general office equipment are constantly operated.
• Constantly operates the computer, keyboard, copy and fax machine, phone, and other general office equipment.
• Ability to occasionally move objects up to 20 lbs.

Direct reports

None