Claims Manager

Udaipur

Job Title: Claims Manager (Insurance)
Location: Udaipur
Experience: 2-5 years of experience in Claims Management within the Insurance domain(General and Life).
Job Summary:
We are seeking a highly skilled and experienced Claims Manager with a strong background
in the insurance domain covering General Insurance and Life Insurance. The ideal candidate
will be responsible for managing end-to-end claims processes, ensuring efficient, fair, and
timely settlement of claims in compliance with regulatory guidelines and company policies.
The role requires strong analytical skills, attention to detail, and the ability to lead a team.
delivering exceptional customer service while minimizing fraud and operational risks.
Key Skills & Competencies:
In-depth knowledge of claims processes across General and Life Insurance domains.
Strong understanding of IRDAI regulations, policy terms, and underwriting principles.
Proficiency in claims assessment, investigation, and negotiation.
Excellent analytical, problem-solving, and decision-making abilities.
Strong leadership, communication, and interpersonal skills.
Ability to handle high volumes of claims while maintaining accuracy and quality.
Proficiency in MS Office and insurance claims management systems.
Educational Qualifications:
Graduate/Postgraduate in Insurance, Finance, Commerce, or Management.
Proven track record in claims settlement, fraud control, and process optimization.
Experience in team management and handling high-value claims will be an advantage.
Key Performance Indicators (KPIs):
Average claim settlement turnaround time (TAT).
Customer satisfaction score (CSAT).
Accuracy and compliance rate in claims processing.
Reduction in claim leakage and fraudulent claims.