Client Outreach Associate (Entry Level)

Job Location: On-Site, UAE

About Idenfo Idenfo is redefining how the world fights financial crime. We deliver next-gen KYC, AML, and digital onboarding solutions for banks, FinTechs, and regulated businesses. Powered by AI, biometrics, and real-time compliance screening, our SaaS platform makes onboarding faster, smarter, and fraud-proof, all while keeping customer journeys seamless.

About the Role We are looking for a dynamic and detail-oriented Client Outreach Associate to support our lead generation and business development efforts across multiple regions. This role will play a key part in identifying prospects, executing outreach campaigns, and driving engagement with potential clients.

Key Responsibilities

• Generate and organize leads with a focus on DNFBP companies (real estate, gold, audit firms, etc.).

• Manage and maintain lead data in Pipedrive CRM ensuring accuracy, tagging, and deduplication.

• Conduct market research to expand and enrich lead databases.

• Execute targeted email outreach campaigns and track engagement (opens, clicks, responses).

• Make initial sales calls, qualify leads, and schedule product demos.

• Collaborate with the sales and marketing teams for smooth lead handover and campaign execution.

• Maintain clear records of lead progress and share daily activity updates.

• Communicate professionally in English (written & spoken) with prospects and internal teams.

Qualifications & Experience

We thrive in a fast-paced, innovative environment built on collaboration, adaptability, and continuous growth. Our culture values initiative, ownership, and a strong customer-first mindset.

Why Join Us

At Idenfo, you'll work with a diverse and passionate team committed to making an impact. We recognize and reward talent, encourage fresh ideas, and empower our people to shape the future of compliance solutions.