Client Relations Manager

Position: Client Relations Manager (Lead Handling & Follow-Up)
Location: N7 Group, Bahria Paradise Commercial, Bahria Town, Rawalpindi
Language Requirement: English fluency is essential; Arabic proficiency is a strong plus.

About the Role

We are seeking a motivated and confident Client Relations Manager to handle incoming leads, qualify potential clients, and ensure consistent follow-up through calls, WhatsApp, and email. The ideal candidate will have excellent communication skills, a persuasive personality, and a proactive attitude toward achieving results.

Key Responsibilities

• Handle all incoming leads via phone, WhatsApp, email, and CRM systems.
• Qualify leads based on interest, budget, and buying timeline.
• Schedule meetings or property viewings with sales executives.
• Maintain consistent follow-ups to convert inquiries into active clients.
• Build and maintain positive client relationships to enhance retention.
• Record all interactions and lead progress in the CRM system.

Requirements

• Excellent verbal and written communication in English; Arabic is a strong advantage.
• Confident on calls with high-net-worth clients and investors.
• Proven experience in customer service, lead handling, or real estate telesales.
• Strong follow-up discipline and ability to handle multiple clients simultaneously.
• Professional appearance and positive attitude.
• CRM and MS Office familiarity preferred.

Benefits

• Competitive salary and commission structure.
• Career growth within a dynamic and international company.
• Training and support from a high-performing team.
• Opportunity to work with premium clientele and luxury projects.

Job Type: Full-time

Pay: Rs65,000.00 - Rs100,000.00 per month

Work Location: In person