Client Relations Specialist & Legal Assistant

DMCA is an award-winning, stable, and fast-paced immigration law firm dedicated to helping people build better futures. We are looking for a bright, compassionate, and precise Bilingual Client Relations SpecialistLegal Assistant to join our growing Irving office.

At DMCA, we're not just a law firm-we're a mission-driven team building community one person, one family, one business at a time. Your work truly makes a difference. If you're a people person with a heart for service, a head for problem-solving, and you thrive in a collaborative environment, DMCA might be your perfect fit.

What You'll Do

This dynamic, essential role combines exceptional client service and sales with detailed legal support, ensuring our clients receive compassionate guidance from intake through case completion.

Client RelationsSales Engine

• Serve as one of the first friendly faces (and voices), greeting and guiding clients with warmth and professionalism-on the phone, virtually, and in person.

• Convert leads into new consultations and cases through timely follow-up, exceptional service, and persuasive communication.

• Take payments, open new cases, and ensure accurate financial tracking and record-keeping.

• Schedule appointments and manage multiple attorney calendars with precision.

• Flag urgent issues, help resolve client concerns creatively, and support clients with clear, informed, and compassionate communication.

LegalAdministrative Support

• Assist in preparing complex legal documents including briefs, motions, and filings for EOIR, USCIS, and federal court, under attorney supervision.

• Use case management systems to manage and update client data and maintain critical case deadlines.

• Coordinate directly with clients to gather necessary documents and provide case status updates.

• Research procedures related to challenging immigration issues.

• Communicate with government agencies including USCIS, EOIR, ICE, and federal courts.

Who We're Looking For

We need a candidate who brings passion, precision, and people-skills to the table:

• Bilingual in English and Spanish: This is absolutely required.

• Friendly, persuasive, and confident in communicating with potential and existing clients.

• Detail-oriented, organized, and resilient under pressure, able to manage multiple priorities and deadlines with grace.

• Tech-savvy (comfortable with Microsoft Word, Outlook, and Excel-intermediate level-and learning new office tools).

• Passionately about immigration and making a tangible difference.

• Available full-time, Monday–Friday, 8 a.m.–5 p.m.

Bonus Points: 6+ months of experience in sales, client intake, or payment handling, a Bachelor's Degree, or experience in immigration law (especially removal defense).

Why You'll Love It Here

• Meaningful Work: You're not just moving paper-you're helping people start their immigration journey and build better futures every single day.

• Growth-Friendly: We invest in your professional development, leadership potential, and offer mentorship that matters from seasoned attorneys.

• Team Culture: We work hard but keep it collaborative, curious, and caffeinated. You'll join a team that truly supports each other and celebrates wins.

PerksBenefits

• Competitive hourly pay/salary that reflects your experience and dedication.

• 100% employer-paid medical insurance + optional dentalvision.

• Employer-paid life and long-term disability insurance.

• 401(k) with employer 100% matching contributions.

• Generous PTO, paid vacation, and paid holidays to recharge and reset.