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Client Service Executive

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Location: Dubai Silicon Oasis
Job Type: Full-Time
Visa: Candidates must be on their own visa
Education: Graduate
Experience: Minimum of 2 Years Experience in any industry

Skills: Fluency in English & strong computer skills

About the Role:
Covermatch is looking for a customer-focused and organized Client Service Executive to support our Dubai operations. The ideal candidate will handle client follow-ups, policy renewals, and ensure smooth customer service interactions.

Key Responsibilities:

  • Follow up on incoming leads and assist clients with their insurance inquiries
  • Manage renewals and ensure timely communication with clients
  • Provide excellent service and support across all insurance products
  • Maintain accurate records and update client information in systems
  • Coordinate with internal teams for smooth processing of requests
  • Ensure a professional and positive client experience at all times

Requirements:

  • Must be on own visa
  • Graduate in any discipline
  • Fluency in English (spoken and written)
  • Strong computer skills (MS Office, CRM tools, email handling)
  • Good communication and organizational skills
  • Prior experience in client service or insurance is an advantage

Job Type: Full-time

Pay: AED3,000.00 - AED3,500.00 per month

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