Client Strategy Coordinator

About Banff Advisors

Banff Advisors is a high-touch advisory firm serving C-suite executives at the peak of their careers. We help leaders build durable reputation capital, unlock new opportunities, and strengthen their personal and professional brands. Our Personal Branding offering is one of the fastest-growing areas of the business, designed to help executives clarify their goals, craft authentic narratives, and gain visibility through platforms like LinkedIn, newsletters, and media outlets.

Role Overview: Personal Branding Associate / Client Strategy Coordinator

This is a rare opportunity for an early-career professional to step into a front row seat with some of the world’s most influential executives.

In this role, you will support our Executive Advisor, Brand Strategy, to deliver best-in-class personal branding services to senior executives across industries. You’ll prepare for and support high-impact client engagements, help shape thought leadership strategies, and learn what world-class executive communication looks like from the inside.

In addition to supporting the Personal Branding practice, you’ll collaborate closely with colleagues across Banff including the client operations, product, and tech teams, giving you exposure to how a high-growth, entrepreneurial advisory firm runs behind the scenes.

If you love being the go-to person who keeps things moving, presents with polish, and thrives in a fast-paced environment with a leader who not only supports your growth, but actively provides opportunities for you to be exposed to bigger and better challenges, this role is designed for you.

Key Responsibilities

Client Support & Operations

• Prepare for client strategy sessions by conducting LinkedIn audits, competitive scans, and audience research
• Track client deliverables and deadlines, ensuring follow-ups and accountability
• Manage ongoing client check-ins, monitor engagement, and flag speaking/media opportunities
• Identify opportunities to improve processes and build new operational systems that strengthen how the Personal Branding function, and the broader client operations function, work.

Content & Marketing

• Draft initial content ideas, build content calendars, and assemble inspiration examples for review
• Assist with Banff Advisors’ LinkedIn presence, including scheduling, analytics, and brand voice alignment
• Help develop scalable offerings (workshops, brand audits, digital resource hubs) by managing content banks and industry example libraries

Research & Insights

• Track industry trends, social media platform updates, and thought leadership best practices
• Compile insights and examples to strengthen client strategies and keep Banff’s offerings competitive and at the forefront of executive visibility

Qualifications

Must-Have:

• 1-3 years of experience in project management, operations, client services, or executive support
• Strong organizational skills with the ability to manage multiple workstreams and deadlines
• Demonstrated ability as a systems-thinker and builder — someone who has created or improved processes, tools, or workflows, even at a small scale
• Comfort with technology and product tools, and an eagerness to learn and adapt to new systems
• Excellent verbal and written communication skills; professional-level writing ability (writing sample required) - but what’s more, you’re an incredible listener, and people know that about you.
• Proficiency with LinkedIn as a platform and a strong understanding of its role in executive visibility and thought leadership
• Confidence in client-facing settings, including with C-suite executives
• Flexibility in scheduling, as our clients are around the world - They are extremely respectful of schedules, but sometimes a call may happen early in the morning or late in the evening.

Nice-to-Have:

• Experience in brand, marketing, or communications roles
• Familiarity with managing social media accounts, analytics tools, or CRM platforms
• Background in executive communications, professional services, or agency environments
• Experience with Slack, Notion, Canva, Photoshop and Google Suite a big plus
• While the role is remote, we highly prefer candidates based in New York Metro or San Francisco Bay Areas

Who Thrives in This Role

• Someone highly organized, detail-oriented, and proactive
• A problem-solver who takes ownership and thrives in a fast-moving, entrepreneurial environment
• A polished, poised communicator who is comfortable supporting (and regularly interacting with) senior leaders
• Someone comfortable juggling multiple projects and working directly with senior leaders
• A professional excited by the chance to contribute to a growing practice and interface with an incredible network of executives - At Banff you’d be part of a small, fast-moving team and get meaningful exposure early in your career.
• An individual motivated by opportunities to learn beyond the role’s core responsibilities, from exposure to product development and operations to contributing ideas that shape how Banff grows.