Client Success Business Intelligence - Senior Analyst

Job Title - Client Success Business Intelligence - Senior Analyst

Management Level : 10 - Senior Analyst

Location: Mumbai

Must have skills: Power BI, Qlik Sense, SQL

Good to have skills: Python and/or Big Query scripting language

Experience: Minimum 3 year(s) of experience is required

Educational Qualification: Bachelor’s degree

Job Summary:

About Accenture:

At Accenture, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change.

We are:

Sales Excellence. Sales Excellence at Accenture empowers our people to compete, win and grow. We provide everything they need to grow their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence.

The team will be aligned to the Client Success, which is a new function to support Accenture’s approach to putting client value and client experience at the heart of everything we do to foster client love. Our ambition is that every client loves working with Accenture and believes we’re the ideal partner to help them create and realize their vision for the future – beyond their expectations.

You are:

A builder at heart – curious about new tools and their usefulness, eager to create prototypes, and adaptable to changing paths. You enjoy sharing your experiments with a small team and are responsive to the needs of your clients.

The work:

The Center of Excellence (COE) enables Sales Excellence to deliver best-in-class service offerings to Accenture leaders, practitioners, and sales teams.

As a member of the COE Analytics Tools & Reporting team, you will develop and enhance analytical models and reporting tools that provide insights on underlying trends and key drivers of the business.

Roles & Responsibilities:

• Collaborate with the Client Success, Analytics COE, CIO DevOps, and stakeholders to collect business requirements and translate them into technical requirements.
• Prepare data for the creation of dashboards or reports and validate the accuracy and completeness of the data.
• Create data visualization or reporting tools that fulfill stakeholder’s requirements while ensuring a fluid and intuitive narrative.
• Assure the dashboards and reports maintain accuracy, consistency, and timeliness while ensuring user acceptance and satisfaction.
• Prioritize enhancement requests and bug fixes for dashboards and reporting to ensure they are addressed in a timely and accurate manner.
• Work with the Client Success, Sales Excellence COE members, CIO DevOps and Analytics Leads to standardize dashboard tools.

Professional & Technical Skills:

• Bachelor’s degree or equivalent experience in information systems, analytics, or similar field.

• At least 3 years of professional experience in developing and managing visualization dashboards using Power BI, Qlik Sense
• Ability to transform and prepare data for dashboarding using SQL or other software tools.
• Ability to translate user requirements into cohesive and visually representative wireframes that tell a seamless story.
• Curiosity, creativity, a collaborative attitude, and attention to detail.
• Ability to explain technical information to technical as well as non-technical users.
• Ability to work remotely with minimal supervision in a global environment.
• Proficiency with Microsoft office tools.

Additional Information:

• Master’s degree in analytics or similar field.

• Data visualization or reporting using text data as well as sales, pricing, and finance data.
• Proficiency in Python and/or Big Query scripting language.
• Ability to prioritize workload and manage downstream stakeholders.

You may also need:

• A home office or work area that is suitable for productive remote work, per local guidelines. This includes a safe, ergonomic workspace and a high-speed internet connection that is stable and secure.