Cloud Solution Architect

Responsibilities

• Acts as the voice of the customer (VOC)/partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer/partner with internal teams.
• Demonstrates basic technical concepts and proves those design solutions' capability through design collaboration sessions with the customer/partner.
• Supports customer skilling needs by participating in discussions on technical delivery with other internal and external stakeholders to transfer knowledge and contribute to customer readiness.
• With supervision, identifies issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices. Applies methodology and governance, as directed, to minimize business and technical risks and adhere to quality assurance while ensuring excellence in contributions to design and/or delivery of solutions.
• Learns about the products, services, and value propositions of Microsoft's Cloud and Support businesses, and shares learnings with others (e.g., peer groups, customers) as appropriate.
• Assesses customer/partner needs and gathers information that helps others to identify growth opportunities.
• Learns to identify and communicate areas in intellectual property (IP) that need refreshing or have gaps. Contributes to IP development with guidance/supervision.
• Leverages development opportunities (e.g., mentorships, role-based resources, trainings, internal events such as Ready, Build, Ignite) to learn new technologies or services.
• Embodies our culture and values.

Qualifications

Required/minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field OR equivalent experience
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Additional or Preferred Qualifications:

• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.