Cluster Food and Beverage Manager

Job Description - Cluster Food and Beverage Manager (HOT0C1NJ)

Job Number

HOT0C1NJ

Work Locations

Double Tree by Hilton Riyadh Financial District, Northern Ring Road, Riyadh 3325

A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food and Beverage Manager, you will be responsible for:

• Managing all Food and Beverage Outlet operations
• Maintaining exceptional levels of customer service
• Ensuring compliance with brand standards
• Recruiting, managing, training and developing the Food and Beverage team
• Managing guest queries in a timely and efficient manner
• Working within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Setting departmental targets and objectives, work schedules, budgets, and policies and procedures
• Developing menus with other members of the Food and Beverage team
• Accountable for monthly stock takes
• Incentivising team members to maximise sales and revenue
• Carrying out annual and mid year appraisals with Managers under your responsibility
• Evaluating guest satisfaction levels with a focus on continuous improvement
• Ensuring communication meetings are conducted and post meeting minutes generated
• Being environmentally aware
• Assisting other departments wherever necessary and maintaining good working relationships
• Complying with hotel security, fire regulations and all health and safety legislation

What are we looking for?

To successfully fill this role, you should maintain the following attitudes, behaviours, skills, and values:

• Management and/or supervisory Food and Beverage experience
• Ability to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and yourself
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous if you demonstrate the following capabilities and distinctions:

• Degree in a relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision - "to fill the earth with the light and warmth of hospitality" - unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!