Commercial sales Supervisor

Job Summary:

We are seeking a highly motivated Commercial sales Supervisor with strong pharmacy relationships and extensive OTC experience to lead our sales team and support business growth in the Kuwaiti market.

Key Responsibilities:

• Lead, support, and supervise the medical sales team to achieve all assigned targets.
• Support sales growth by developing new leads and assigning monthly, weekly, and daily targets to the team.
• Manage the entire sales process from pre-contract to post-signature phases and coordinate with internal departments to ensure team awareness of new contracts.
• Propose updates to current processes, product lists, and medical/billing policies for payers.
• Ensure all contractual agreements meet financial targets and comply with legal and regulatory requirements.
• Analyze cost and utilization data to support decision-making.
• Review and analyze daily achievement reports to ensure the team meets daily, weekly, and monthly sales targets.
• Follow up on outstanding invoices with customers to ensure timely collection.
• Coordinate with the team to reactivate inactive customers and ensure customer satisfaction.
• Collaborate with other departments to resolve escalated customer issues.
• Develop bi-weekly reports on sales team performance, customer activation, and market updates.
• Ensure activation of new customers and maintain existing ones to increase sales volume and market share.
• Provide input on advertising, promotional materials, and product literature.
• Recommend competitive pricing strategies.

Qualifications:

• Minimum 5 years of experience in the pharmaceutical or OTC field.
• Strong and established relationships with pharmacies in Kuwait.
• Excellent knowledge of the Kuwaiti OTC market.
• Proven leadership and team management experience.
• Strong communication, negotiation, and analytical skills.

Job Type: Full-time

Application Question(s):

• What's your current salary ?

Experience:

• Otc: 5 years (Required)