Communication Specialist

Communication Specialist
9928BR
Provost
Office of the Provost & Sr VP for Academic Affairs

Job Summary
Manage communication and social media for the Office of Provost. Specifically, this position is responsible for creating, planning and executing communication strategies and initiatives to drive awareness of the provost's priorities. It provides strategic marketing consultation to the provost and Academic Affairs leadership team and facilitates effective communication between the provost and a variety of stakeholders (faculty, staff, administration, students, board of trustees, donors, and others) through the use of websites, print collateral, and social media. This position reports to the Vice Provost of Academic Affairs.

Please be advised: This position is temporarily funded and will be renewed on an annual basis based on funding availability, business need, and performance. Additionally, due to the nature of the work, this position is 100% in-person, on-campus.

Job Responsibilities:
Content management (40%)

• Develop, implement, and sustain annual communication strategy across several platforms including the provost's website, e-mail, and social media
• Write, edit and proofread web content for the Office of Provost website
• Work with divisional leadership and colleagues to develop and organize content to engage and inform faculty, staff, administrators and other stakeholders
• Review/Edit or Create and Distribute messages from the entire division of Academic Affairs
• Review/Edit or Create and Distribute messages regarding new dean announcements or other senior leadership
• Continuously evaluate and improve display and organization of website content
• Work with developers to troubleshoot any technical challenges in displaying web content
• Liaison with central marketing as division contact
• Manages website upgrades and redevelopment projects
• Develops schedule of web content audits
• Develops tactics for driving traffic to the website and improving usability
• Maintain currency of best practices in the field of content management and apply that knowledge to daily and strategic operations

Social Media (35%)

• Write, edit and schedule social media content
• Work with Event Support Specialist to schedule content for Academic Affairs Events
• Work with the provost to create and/or edit content for blog
• Answer communications submitted via social media channels
• Create weekly social media listening report by reviewing University-wide student social media channels
• Maintain currency of best practices in the field of social media and apply that knowledge to daily and strategic operations
• Uses Google Analytics and other sources to
  • determine success of marketing and communication strategies
  • provide insight and guide content on social media and websites
  • provide regular listening reports on social media channels including X, Facebook, Instagram, Reddit, LinkedIn and other channels as needed

Writing, editing and production (20%)

• Write monthly newsletter
• Manage email communications for Academic Affairs including gathering content from stakeholders, or writing original content

Other (5%)

• Manage notification, tracking, and publication of faculty emeriti
• Provide communication support to special projects, task forces, committees or other functions of the Office of the Provost

Required Qualifications:

• 5-7 years communications/administrative experience required, preferably in higher education, with demonstrated success in deploying social media strategies or professional certifications.
• Experience with social media.
• Exceptional written communication skills to include writing, editing and proofreading skills, and ability to research and analyze information for both printed publications and web-based communications.
• Excellent interpersonal and oral communication skills.
• Proficiency with innovative communication technologies.
• Candidates must be eligible to work in the United States.

Preferred Qualifications:

• Knowledge of the organizational culture and operations
• Ability to work independently with minimal oversight
• Ability to prioritize and manage multiple tasks
• Ability to maintain confidentiality, professionalism, and discretion in all tasks and interactions
• Demonstrated attention to detail and accuracy
• Demonstrated initiative, integrity, and mature judgment
• Demonstrated organizational and time management skills
• Excellent customer service skills
• Enthusiasm, energy, and a sense of humor

Department/College Description
The division, led by the provost and senior vice president for Academic Affairs, includes the RIT colleges and several academic support units. The Academic Affairs team supports the provost to ensure that RIT continues to excel in student-centered learning, teaching, research, and scholarship.

Minimum Qualifications

• 5-7 years communications/administrative experience required, preferably in higher education, with demonstrated success in deploying social media strategies or professional certifications.
• Experience with social media.
• Exceptional written communication skills to include writing, editing and proofreading skills, and ability to research and analyze information for both printed publications and web-based communications.
• Excellent interpersonal and oral communication skills.
• Proficiency with innovative communication technologies.
• Candidates must be eligible to work in the United States.

Professional Area:
Employment Category: Parttime
Staff Job Function: Wage Band: $20 - $33
Hourly/Salary Minimum: $20
Hourly/Salary Maximum: $33

How to Apply
In order to be considered for this position, you must apply for it at: http://careers.rit.edu/staff. Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

The direct link to this posting can be found here: https://sjobs.brassring.com/

Additional Details

Rochester Institute of Technology, the 10th largest private university in the U.S., is among the worlds leading technological universities. Its 18,000 undergraduate and graduate students from all 50 states and more than 100 countries are enrolled in over 200 academic programs, including 7 interdisciplinary Ph.D. programs. A pioneer in experiential education, RIT was the first to offer undergraduate degree programs in biotechnology, information technology, software engineering, and microelectronic engineering. As home to the National Technical Institute for the Deaf, the university offers unparalleled academic opportunities and services for the deaf and hard-of-hearing. Founded in 1829, RIT has 115,000 alumni throughout the United States and around the world. RIT has been named by the Chronicle of Higher Education as one of the "Great Colleges to Work For." RIT is a National Science Foundation ADVANCE Institutional Transformation site, and is responsive to the needs of dual-career couples through the Upstate NY Higher Education Recruitment Consortium. For more information, visit www.rit.edu/overview/rankings-and-recognition and www.rit.edu.

As a member of the RIT community employees receive a well-balanced benefits package that offers a variety of choices and access to additional employment advantages. These benefits, combined with an employees pay, provide a total compensation package that can be tailored to meet your needs. More on RITs Benefits, Health & Wellness program can be found at: https://www.rit.edu/fa/humanresources/content/benefits-health-and-wellness

RIT does not discriminate. RIT is an equal opportunity employer that promotes and values diversity, pluralism, and inclusion. For more information or inquiries, please visit RIT/TitleIX or the U.S. Department of Education at ED.Gov

Hourly/Salary Minimum: 20
Hourly/Salary Maximum:33

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