Job Type: Remote
Shift Timing: Evening Shift (06:00 PM – 3:00 AM)
Salary: PKR 50 to 55k/ month
Key Responsibilities
- Provide real-time support and reply to delegate queries via HubSpot, WhatsApp, and other assigned platforms.
- Maintain a polite, professional, and service-oriented tone in all communications.
- Ensure timely and accurate responses to all delegate inquiries within agreed SLAs.
- Conduct outreach activities to engage with potential and existing delegates.
- Collaborate with the team to identify common issues and share solutions.
- Escalate complex queries to the relevant department when required.
- Monitor chat platforms during the entire shift to ensure uninterrupted support.
Requirements
- Bachelor’s degree in Communications, Marketing, Business, or a related field (preferred).
- Strong written and verbal communication skills in English are a must.
- Prior experience in chat support, customer service, or communications (preferred).
- Familiarity with CRM systems like HubSpot is an advantage.
- Ability to work independently in a fast-paced, night-shift environment.
- Strong interpersonal and problem-solving skills.
ONLY FOR MALE CANDIDATES
Job Type: Full-time
Pay: Rs50,000.00 - Rs55,000.00 per month
Work Location: Remote