Communications Specialist I

Communications Specialist I

About Company

Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.

From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.

Summary

To serve the members of Samaritan Ministries International by developing communications plans and creating materials that support ministry goals across all communications platforms.

Competencies

• Fostering Communication
• Media and Public Relations
• Planning and Organizing
• Writing Skills
• Acting with Integrity, Empathy, and Compassion
• Collaborating with Others
• Neighbor Focus
• Pursuing Excellence
• Content Marketing

Key Responsibilities

• Develop communications plans for new initiatives
• Write and edit communications and marketing materials
• Provide internal communications consultations with stakeholders
• Participate in the content development of marketing and communications materials for client accounts
• Support emergency and crisis communications by drafting required communications materials
• Provide leadership and create communications strategies for all employee-facing communications
• Provide executives with communications support and counsel for ministry priorities, and create integrated communications strategies and plans to support them
• Create content for social media channels
• Proofread and fact-check communications and marketing materials
• Ensure that all communications materials adhere to corporate communications policies and branding standards
• Coordinate with cross-functional teams (e.g., marketing, IT, HR) to ensure alignment of messaging and branding across platforms.
• Monitor and analyze communication metrics (e.g., engagement rates, open rates, SEO performance) to assess effectiveness and inform future strategies.
• Maintain and update internal communication channels (I.E. newsletters)
• Manage content calendars for campaigns and social media to ensure timely and consistent messaging.
• Ensure accessibility and inclusivity in all communications, adapting materials for diverse audiences.
• Stay current with industry trends and best practices in communications, marketing, and digital media.
• Maintain archives of communications materials, ensuring easy retrieval and compliance with documentation standards.
• Participate in crisis communication planning and drills, helping refine protocols and messaging strategies.

Qualifications and Experience

• Two-year degree from an accredited university or the equivalent combination of education and experience.
• Minimum of 2 years of experience in internal or external Communications, Marketing, Public Relations, or a related role.
• Experience in writing, editing, and proofreading professional communications.
• Familiarity with digital communication platforms and tools
• Exposure to Social Media strategy and analytics.
• Experience collaborating across departments and managing multiple communication channels.
• Communication Management Professional (CMP)
• Social Media Marketing Certification
• Ability to write on complex, specialized topics.
• Ability to transform technical content into engaging materials for diverse audiences.
• Proofread and fact-checking for clarity and accuracy.
• Ability to tailor messages to different audiences.
• Ability to build consensus and promote dialogue.
• Align communication plans with organizational objectives.
• Adjust communication style and approach based on audience cues.
• Work across departments and with external agencies.
• Independently managing tasks and seeking opportunities for improvement.
• Google Analytics (Intermediate)
• Microsoft Office Suite (Intermediate)
• Social Media Platforms (Intermediate)

Additional Information

• This position requires an active commitment to the mission, values, and doctrinal stance of SMI. While performing job duties, the staff member will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions. The categories listed below detail the required conduct of all Samaritan Ministries’ staff members.
• Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.
• Staff will observe safety principles while performing the duties of the position.
• Staff may be required to travel and have a valid driver’s license.
• This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.
• Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.